Customer Service & Scheduling Coordinator
We're looking for a confident, organised customer service person to join the CJN Solar team in a phones-first role.
What you'll be doing:
- Answering inbound customer calls and making outbound follow-up calls
- Booking and scheduling solar and battery installations
- Coordinating between customers, sales reps, and install crews
- Keeping customers updated on job progress and timelines
- Handling reschedules, delays, and customer concerns professionally
- CRM updates, emails, and general admin support
What we're looking for:
- Proven experience in a customer-facing role — bookings, scheduling, trade admin, reception, or call centre
- Confident and professional phone manner
- Well-organised with strong attention to detail
- Calm under pressure and good with difficult conversations
- Quick to learn new systems and processes
- Solar or trades industry experience is a bonus, not a must
What's on offer:
- $60,000–$65,000 + super (based on experience)
- Full-time Monday–Friday
- SEQ based, office role
- Fast-growing company with real career growth opportunities
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Customer Service & Scheduling Coordinator employer: CJN Solar Pty Ltd
CJN Solar is an exceptional employer, offering a dynamic work environment where you can thrive as a Solar Sales Consultant. With a focus on employee growth, we provide comprehensive training and support, ensuring you have the tools to succeed while enjoying the benefits of warm leads and a competitive commission structure. Located in the vibrant SEQ region, our culture promotes collaboration and achievement, making it a rewarding place to build your career in the renewable energy sector.
