At a Glance
- Tasks: Lead and support field service technicians while coordinating repairs and maintenance.
- Company: Join CJD Equipment, a family-owned leader in the equipment industry.
- Benefits: Competitive pay, ongoing training, employee discounts, and job security.
- Other info: Enjoy a dynamic workplace with opportunities for career growth.
- Why this job: Make a real impact in a supportive team culture with over 50 years of success.
- Qualifications: Relevant trade qualification and leadership experience in a service environment.
The predicted salary is between 66150 - 80850 $ per year.
Are you a hands-on leader with a strong mechanical background and a passion for supporting technicians and customers?
CJD Equipment is seeking a Field / Workshop Supervisorto lead our Field and Workshop service operations in Melbourne based at our Campbellfield Branch
Key Responsibilities
- Lead, coach, and support field service technicians across the region.
- Coordinate and schedule field service repairs, maintenance, and breakdown work.
- Coordinate Workshop based staff at the Campbellfield Branch
- Provide technical guidance and assistance to technicians when required.
- Prepare and review job costings to ensure accurate and timely invoicing.
- Liaise with customers, technicians, suppliers, and internal teams to deliver outstanding service.
- Ensure all work is completed safely and in line with manufacturer standards.
- Support day-to-day branch operations, including helping keep the Wodonga branch running smoothly when the Parts Supervisor is unavailable.
- Promote a positive, safe, and high-performing team culture.
- Required Skills and Experience
- Relevant trade qualification and industry experience.
- Previous leadership or supervisory experience in a service environment.
- Strong mechanical and diagnostic skills.
- Experience with job costing, scheduling, and service administration.
- Excellent communication, organisation, and problem-solving abilities.
- Strong computer skills and attention to detail.
- Experience with Volvo Construction Equipment or similar products is highly regarded.
- What's on Offer
- Competitive remuneration package
- Ongoing training and career development opportunities.
- Uniforms and PPE provided.
- Employee discounts and referral bonuses.
- A supportive team culture within a successful family-owned business.
- Long-term job security with a company that has over 50 years of industry success.
About Us
Founded in 1974, CJD Equipment is a leading provider of world class equipment and trucks.
Offering a diverse range of products from iconic brands such as Volvo CE, Kenworth, & DAF trucks, CJD's branch and our dealer network spans the country from Australian capital cities to regional country towns.
Our people are at the heart of everything we do.
As a family-owned business, we pride ourselves on fostering a culture built on integrity, respect, and excellence, while supporting our employees to grow and succeed.
Field / Workshop Supervisor in Canberra employer: CJD Equipment
CJD Equipment is an exceptional employer that prioritises employee growth and development within a supportive and dynamic work culture. As a Customer Support Representative, you'll enjoy the benefits of working closely with a dedicated team while having the autonomy to build strong customer relationships in the field, all within the vibrant Victorian region. With a focus on safety and ethical practices, CJD Equipment offers a rewarding environment where your contributions directly impact customer satisfaction and business success.
