About the role
Based at Caloundra House, a Level III supported accommodation facility on the Sunshine Coast, this casual role involves supporting residents with varying needs, including mental health and psychosocial support needs.
You’ll help maintain a safe, stable and supportive living environment where residents are treated with dignity, respect and compassion.
Your responsibilities will include:
- Conducting resident welfare checks and responding to support needs.
- Preparing and organising meals for residents.
- Administering medication in accordance with your training, authorisation and relevant procedures.
- Recording accurate progress notes and handover information.
- Responding calmly to challenging situations and emergencies, following established procedures.
- Assisting residents with daily needs while promoting independence and wellbeing.
- Maintaining cleanliness, hygiene and safety throughout the facility.
This role suits someone who enjoys working with people, can stay calm under pressure and is comfortable balancing resident support with day-to-day household responsibilities.
About you
We’re looking for someone with the right attitude, sound judgement and a genuine willingness to learn.
- Experience in a fast-paced environment, such as hospitality, retail, customer service or community services.
- Previous experience in mental health or disability support is an advantage, but not essential.
- Strong communication and interpersonal skills.
- A patient, respectful and non-judgemental approach to people from diverse backgrounds.
- The ability to remain calm, follow procedures and respond appropriately when situations change.
- A willingness to learn about mental health, resident wellbeing and supported accommodation.
- Availability to work predominantly sleepover shifts, including the flexibility required for a casual roster.
- A current First Aid and CPR certificate, or willingness and ability to obtain one.
- A current National Police Check and/or NDIS Worker Screening Clearance (Yellow Card), as applicable, or willingness and ability to obtain the required checks.
About us
Caloundra House is a Level III supported accommodation facility providing a safe, stable and inclusive environment for people with varying support needs.
Our focus is on promoting independence, choice, dignity and a sense of belonging, while helping residents enjoy a more fulfilling everyday life.
Ready to make a difference? If you’re looking for more than just a job and want to develop a career supporting people in the mental health sector, we’d love to hear from you.
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Residential Support Supervisor in Caloundra employer: Civitas Services Pty Ltd
Caloundra House is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both residents and staff. With opportunities for professional growth and development in a dynamic environment, employees can make a meaningful impact while enjoying the benefits of working in a modern facility located in the beautiful Caloundra area. Join us to be part of a dedicated team that values independence, choice, and community.
