At a Glance
- Tasks: Lead the rostering team, manage staffing needs, and ensure high-quality support for participants.
- Company: Supported Care, a growing NDIS provider focused on innovative workforce solutions.
- Benefits: Collaborative environment, professional development, and opportunities for meaningful impact.
- Other info: Be part of a company committed to continuous improvement and service excellence.
- Why this job: Join a dynamic team and contribute to enhancing participant outcomes in aged care.
- Qualifications: Experience in rostering, strong organisational skills, and effective communication abilities.
The predicted salary is between 72000 - 88000 $ per year.
About the Role
As a Rostering Team Leader, you will be responsible for management of the Malaysian rostering team, coordinating workforce rosters, managing staffing requirements, and supporting day-to-day workforce operations.
Working closely with operational teams and employees to coordinate rosters and staffing arrangements to ensure participants receive reliable, high-quality support.
With growth into the aged care sector, this role offers the opportunity to develop alongside the organisation and contribute to new workforce initiatives.
- Coordinate and maintain employee rosters across multiple services and locations.
- Manage planned and unplanned roster changes, including leave coverage and shift replacements.
- Respond to short-notice staffing requirements and roster disruptions.
- Monitor workforce availability, qualifications, and compliance requirements.
- Maintain accurate records across rostering and workforce management systems.
- Support payroll and timesheet verification processes.
- Liaise with employees and operational teams regarding staffing needs and roster amendments.
- Assist with workforce planning initiatives and operational reporting.
- Identify and escape workforce risks and service delivery concerns.
- Contribute to continuous improvement initiatives and rostering process enhancements.
About You
You are an organised and solutions-focused professional with strong rostering and workforce coordination experience.
You can confidently manage competing priorities, communicate effectively with a wide range of stakeholders, and remain calm under pressure when responding to workforce challenges.
To be successful, you will have
- Experience in rostering, scheduling, workforce coordination or administration.
- Excellent organisational and time management skills.
- Strong attention to detail and data accuracy.
- Well-developed problem-solving and decision-making abilities.
- Experience working with rostering systems and Microsoft Office applications.
- Strong written and verbal communication skills.
- The ability to work both independently and collaboratively.
- An understanding of, or willingness to learn, NDIS service delivery requirements and workforce practices.
About us
Supported Care is a growing NDIS provider delivering accommodation, community and disability support services across Southeast Queensland.
As we continue to expand, we are investing in smarter workforce planning, innovative rostering practices and AI-driven workforce solutions to enhance participant outcomes and operational performance.
What We Offer
- Supportive and collaborative team environment.
- Opportunity to contribute to meaningful participant outcomes.
- Ongoing learning and professional development opportunities.
- A dynamic role with variety and scope for growth.
- The chance to be part of an organisation committed to service excellence and continuous improvement.
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Rostering Team Leader in Albion employer: Civitas Services Pty Ltd
Caloundra House is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both residents and staff. With opportunities for professional growth and development in a dynamic environment, employees can make a meaningful impact while enjoying the benefits of working in a modern facility located in the beautiful Caloundra area. Join us to be part of a dedicated team that values independence, choice, and community.
