About the Role
As House Manager, you will be responsible for a fully accredited Level III residential supported accommodation facility, housing up to 70 residents with varying needs and levels of support requirements. This is a full-time permanent position from Monday to Friday.
Working closely with the Operations Manager and wider leadership team, you will:
- Lead the daily operations, presentation, maintenance, and security of the facility.
- Ensure compliance with legislative, regulatory, and organisational requirements.
- Drive continuous improvement, audits, and quality assurance activities.
- Support and monitor resident wellbeing, personal care, daily living activities, and medication management processes.
- Coordinate external support services and liaise with support workers, social workers, families, and stakeholders.
- Manage resident records, reporting systems, administration, and procurement activities.
- Oversee occupancy levels, resident payments, and financial administration.
- Lead recruitment, rostering, supervision, coaching, and performance management of staff.
- Foster a positive, accountable, and person-centred team culture.
- Participate in emergency response and on-call duties as required.
About the Role
As House Manager, you will be responsible for a fully accredited Level III residential supported accommodation facility, housing up to 70 residents with varying needs and levels of support requirements. This is a full-time permanent position from Monday to Friday.
Working closely with the Operations Manager and wider leadership team, you will:
- Lead the daily operations, presentation, maintenance, and security of the facility.
- Ensure compliance with legislative, regulatory, and organisational requirements.
- Drive continuous improvement, audits, and quality assurance activities.
- Support and monitor resident wellbeing, personal care, daily living activities, and medication management processes.
- Coordinate external support services and liaise with support workers, social workers, families, and stakeholders.
- Manage resident records, reporting systems, administration, and procurement activities.
- Oversee occupancy levels, resident payments, and financial administration.
- Lead recruitment, rostering, supervision, coaching, and performance management of staff.
- Foster a positive, accountable, and person-centred team culture.
- Participate in emergency response and on-call duties as required.
About You
We are seeking a self-motivated, confident, and pro-active individual that possesses an understanding and ability to demonstrate respect, professionalism and compassion within a level III Supported Accommodation environment which provides assistance and support to residents.
To be successful in this role, you will have:
- Experience managing a residential, supported accommodation, disability, aged care, or community services facility.
- Strong people leadership skills, including recruitment, rostering, coaching, and performance management.
- Knowledge of compliance frameworks, risk management, audits, and quality systems within a regulated care environment.
- Experience managing budgets, procurement, occupancy, and financial administration.
- Excellent communication and stakeholder engagement skills.
- A compassionate and respectful approach when supporting people with diverse needs.
- Strong problem-solving abilities and confidence working autonomously.
- The ability to manage competing priorities in a dynamic environment.
Essential Requirements
- NDIS Worker Screening Clearance (Yellow Card) or ability to obtain
- Criminal history check
- Current First Aid Certificate
- Current CPR Certificate
- Full Australian work rights
- Ability to complete all mandatory compliance and organisational training requirements
House Manager - Greenslopes House in Brisbane employer: Civitas Group
Supported Care is an exceptional employer that prioritises innovation and employee growth within the dynamic field of disability support services. With a strong focus on workforce optimisation and technology integration, employees are empowered to make meaningful contributions while enjoying a collaborative work culture that values continuous improvement. Located in Southeast Queensland, this role offers the unique opportunity to shape the future of workforce planning in a supportive environment dedicated to enhancing participant outcomes.
