At a Glance
- Tasks: Support students with admin tasks and customer service in a friendly environment.
- Company: Join a fast-growing Registered Training Organisation focused on safety training.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team.
- Other info: Fast-paced role with opportunities for learning and growth.
- Why this job: Make a difference in students' training journeys while enhancing your career.
- Qualifications: Friendly attitude, good communication skills, and previous admin experience preferred.
The predicted salary is between 39150 - 47850 $ per year.
Civil Safety is a fast-expanding Registered Training Organisation (RTO) working across QLD and WA.
We specialise in providing both training and safety advisory services to the mining, civil, oil and gas sectors.
Do you want to work for a Registered Training Organisation to support our Students with their training journey?
This admin/customer service role, based in Cairns, could be the next step in your fulfilling career with our friendly team.
- About Civil Safety;
- In your new role you will;
- Day-to-day administration tasks such as data entry, document handling and answering emails in a professional and friendly manner.
- Processing student enrolments, assessments and certificates.
- Assisting with student enquiries including managing student issues as they arise.
- Maintaining compliance with standards for Registered Training Organisations (RTO).
- Comfortable answering a high volume of calls while maintaining a friendly phone manner.
- Providing support to regional offices with overflow phone calls, management of student data and delegation of tasks.
- Contributing to improving current processes and systems where possible.
- You have;
- Friendly, professional and efficient customer service mindset.
- Competent computer skills for use of educational platforms such as a Xcelerate or similar LMS, and google drive.
- Excellent time management skills and attention to detail.
- Good communication skills (written & verbal).
- Eager to continuously learn new skills and acquire knowledge.
- Comfortable juggling multiple tasks in a fast-paced environment.
- Previous administration experience is highly desirable.
Unfortunately, due to a high volume of applications, only shortlisted candidates will be contacted.
Admin Customer Service in Cairns employer: Civil Safety
Civil Safety is an exceptional employer, offering a dynamic work environment in the vibrant Townsville region. With a strong focus on employee development, we provide comprehensive training opportunities and a supportive culture that values diversity and inclusion. Join us to make a meaningful impact in the safety and construction industry while enjoying the benefits of flexible working arrangements and a collaborative team atmosphere.
