Senior Leader, Enterprise Design & Service Transformation in Canberra

Senior Leader, Enterprise Design & Service Transformation in Canberra

Canberra Full-Time 117000 - 143000 $ / year (est.) On-site
C

At a Glance

  • Tasks: Lead a team in user-centred design and service improvement initiatives.
  • Company: Join the Civil Aviation Safety Authority, a key player in aviation safety.
  • Benefits: Enjoy competitive pay, professional development, and a chance to make a difference.
  • Other info: Collaborative environment focused on innovation and organisational growth.
  • Why this job: Drive meaningful change and enhance user experiences in aviation.
  • Qualifications: Proven leadership in design and service transformation.

The predicted salary is between 117000 - 143000 $ per year.

Civil Aviation Safety Authority (Canberra, ACT) is seeking a senior design leader to head the Enterprise Design Office and drive user-centred design, service improvement and organisational transformation. The role leads a team delivering human-centred design, user research, service design and business improvement initiatives aligned with CASA's priorities.

You will guide evidence-based decisions, embed enterprise design practices and collaborate across CASA to deliver meaningful change and value.

Senior Leader, Enterprise Design & Service Transformation in Canberra employer: Civil Aviation Safety Authority

The Civil Aviation Safety Authority (CASA) is an exceptional employer located in the vibrant Sydney CBD, offering a collaborative work culture that prioritises safety and professional development. Employees benefit from competitive compensation for additional hours worked, comprehensive training opportunities, and a commitment to maintaining a positive health and safety environment. CASA values diversity and encourages engagement with First Nations Peoples, making it a meaningful place to contribute to Australia's aviation safety landscape.

C

Contact Details:

Civil Aviation Safety Authority Recruitment Team

We think you need these skills to ace Senior Leader, Enterprise Design & Service Transformation in Canberra

User-Centred Design
Service Improvement
Organisational Transformation
Human-Centred Design
User Research
Service Design
Business Improvement