Head of Enterprise Design & Service Innovation – Brisbane

Head of Enterprise Design & Service Innovation – Brisbane

Brisbane Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team in advancing human-centred design and service innovation.
  • Company: Join the Civil Aviation Safety Authority, a leader in aviation safety.
  • Benefits: Competitive salary, professional development, and a chance to shape organisational transformation.
  • Other info: Dynamic role with opportunities for growth and collaboration.
  • Why this job: Make a real impact on aviation safety through innovative design solutions.
  • Qualifications: Proven experience in design leadership and strategic decision-making.

The predicted salary is between 63000 - 77000 $ per year.

Civil Aviation Safety Authority in Brisbane seeks a senior design leader to head the Enterprise Design Office and advance human-centred design, service improvement and organisational transformation. You will lead a specialist team delivering user research, service design and business improvement initiatives, partnering with stakeholders to embed enterprise design across CASA.

The role emphasizes strategic leadership, evidence-based decision making and a commitment to accessible, end-to-end design.

Head of Enterprise Design & Service Innovation – Brisbane employer: Civil Aviation Safety Authority

The Civil Aviation Safety Authority (CASA) is an exceptional employer located in the vibrant Sydney CBD, offering a collaborative work culture that prioritises safety and professional development. Employees benefit from competitive compensation for additional hours worked, comprehensive training opportunities, and a commitment to maintaining a positive health and safety environment. CASA values diversity and encourages engagement with First Nations Peoples, making it a meaningful place to contribute to Australia's aviation safety landscape.

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Contact Details:

Civil Aviation Safety Authority Recruitment Team

We think you need these skills to ace Head of Enterprise Design & Service Innovation – Brisbane

Human-Centred Design
Service Design
User Research
Business Improvement
Stakeholder Engagement
Strategic Leadership
Evidence-Based Decision Making