Civica is seeking a Level 2 Application Support Analyst to support our Education Suite products and help customers resolve intricate software issues. You will analyze data behaviors, review logs, and coordinate with Level 3, Product, Engineering and Technical Operations to drive timely resolutions.
This role suits someone who enjoys technical detail, strong problem-solving, and clear communication with customers and internal teams.
Education SaaS Support Analyst (Level 2) - Remote in Melbourne employer: Civica
Civica is an exceptional employer that prioritises innovation and collaboration, making it a fantastic place for professionals looking to make a meaningful impact in the GovTech sector. With a strong focus on employee growth, Civica offers ample opportunities for career advancement while fostering a supportive work culture that values accountability and modern engineering practices. Located in a vibrant tech hub, employees benefit from a dynamic environment that encourages creativity and the integration of cutting-edge technologies like AI and automation.
