Civica in Melbourne is seeking a Customer Support Analyst at Level 2 to deliver high-quality support for Carelink software in health and community care sectors. You will resolve issues, optimise system usage, and ensure service delivery meets SLA commitments while expanding your product knowledge.
Join a collaborative team, work across internal departments, and contribute to continuous improvement of support processes.
Carelink Support Analyst II — Health Tech in Melbourne employer: Civica
Civica is an exceptional employer that prioritises innovation and collaboration, making it a fantastic place for professionals looking to make a meaningful impact in the GovTech sector. With a strong focus on employee growth, Civica offers ample opportunities for career advancement while fostering a supportive work culture that values accountability and modern engineering practices. Located in a vibrant tech hub, employees benefit from a dynamic environment that encourages creativity and the integration of cutting-edge technologies like AI and automation.
