IT Service Desk Analyst in Melbourne

IT Service Desk Analyst in Melbourne

Melbourne Full-Time 41850 - 51150 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide first-level tech support and troubleshoot issues for users.
  • Company: Join Citywide's supportive IT team and grow your career.
  • Benefits: Ongoing learning, career development, and job security.
  • Other info: Graduate-friendly opportunity with exposure to diverse technologies.
  • Why this job: Kick-start your IT career and make a real impact.
  • Qualifications: Passion for tech, strong communication skills, and relevant experience.

The predicted salary is between 41850 - 51150 $ per year.

Ready to kick-start or grow your IT career?

Citywide is looking for an

IT Service Desk Analyst to join our supportive IT team. Whether you're a recent graduate, early in your IT journey, or bring existing Service Desk experience, we'd love to hear from you.

In this role, you'll provide first-level technical support, troubleshoot issues, assist users with Microsoft 365 and business systems, and help keep our teams connected and productive.

  • What you'll bring
  • Passion for technology and helping people
  • Strong communication and customer service skills
  • IT qualification or relevant experience
  • Knowledge of Windows, Microsoft 365 and Active Directory (desirable)
  • A willingness to learn and grow
  • Graduate and junior-friendly opportunity
  • Ongoing learning and career development
  • Supportive and collaborative team
  • Exposure to a wide range of technologies
  • Job security with a growing organisation

If you're looking for an opportunity to build your IT career and make a real impact.

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IT Service Desk Analyst in Melbourne employer: Citywide Service Solutions

Citywide is an exceptional employer that fosters a supportive and collaborative work environment, perfect for those looking to grow their careers in project administration. With flexible hybrid working arrangements, long-term employment opportunities, and a strong commitment to safety, employees can thrive while contributing to meaningful projects that impact millions of Australians daily. The culture at Citywide is built on teamwork and respect, making it an ideal place for individuals eager to develop their skills and make a difference.

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Contact Details:

Citywide Service Solutions Recruitment Team

We think you need these skills to ace IT Service Desk Analyst in Melbourne

Technical Support
Troubleshooting
Microsoft 365
Active Directory
Communication Skills
Customer Service Skills
IT Qualification