At a Glance
- Tasks: Deliver exceptional customer service and support library programs while maintaining collections.
- Company: Join the City of Ryde Libraries team in a vibrant community setting.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Work across two libraries and enjoy a collaborative team atmosphere.
- Why this job: Make a difference in your community while gaining valuable experience in a dynamic role.
- Qualifications: Must have or be close to completing a Certificate III in Library and Information Services.
The predicted salary is between 66103 - 69178 $ per year.
Part-time position | 24 hours per week | Fixed Monday to Thursday roster
Work across Ryde Library and North Ryde Library
Enjoy a varied customer-focused role supporting your local community. City of Ryde Libraries is seeking an enthusiastic and customer-focused Library Assistant to join our team. Working across Ryde Library and North Ryde Library, you'll deliver outstanding customer service, support library programs and events, maintain collections and displays, and assist community members to access information, technology and digital services.
Why Join Us?
- This is a unique opportunity to join the team at Ryde Library, located within Top Ryde City Shopping Centre, while also spending one shift each week at North Ryde Library.
- As one of our front-line Library Assistants, you'll assist customers of all ages, support library programs and events, help maintain library collections and displays, and provide technology assistance to community members.
- You'll also play an important role in creating a welcoming, safe and inclusive environment for our diverse community.
- This role also provides valuable support to the Team Leader in collection maintenance, branch operations and team communication, while contributing to the smooth day-to-day operation of both library branches.
About the Role:
As a Library Assistant, you will:
- Deliver high-quality customer service to library visitors
- Assist customers with technology, digital services and troubleshooting
- Help maintain library collections and displays
- Support the delivery of branch-based programs and activities
- Contribute to safe, welcoming and inclusive library environments
- Assist with collection maintenance and display of library materials
- Support branch operations and team communication
Hours of work:
- Monday 9.00am - 5.00pm
- Tuesday 12.45pm - 9.00pm
- Wednesday 9.30am - 12.30pm
- Thursday 12.45pm - 9.00pm
About You:
You will have exceptional customer service skills and enthusiasm to assist our diverse range of library users, whether helping someone find their next great read, learn new skills, access technology or connect with community services. To be successful in this role, you will bring:
- Completion or near completion of library qualifications (minimum Certificate III in Library and Information Services)
- Exceptional teamwork skills with the ability to work independently
- A flexible and adaptable approach, with strong organisational skills and the ability to prioritise competing tasks
- Experience in a dynamic customer service environment
- Strong digital literacy and confidence assisting customers with technology
Your commencing rate of pay will be between $66,103.47 - $69,178.05 per annum plus superannuation (pro rata to 24 hours per week), subject to your library qualifications and experience.
Note: This is a Child Related position and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.
City of Ryde is committed to Equal Employment and Child Safety.
Library Assistant in Ryde employer: City of Ryde
The City of Ryde is an exceptional employer, offering a unique opportunity for strategic planning professionals to shape the future of one of Sydney's fastest-growing local government areas. With a strong commitment to employee development, work/life balance, and community impact, you will thrive in a supportive environment that values flexibility, innovation, and collaboration. Enjoy benefits such as hybrid work arrangements, generous parental leave, and health initiatives while leading high-profile projects that make a lasting difference in the community.
