IT Project and Delivery Manager in Newcastle

The City of Newcastle (CN) is seeking an experienced IT Project and Delivery Manager to lead the implementation of the Attekus platform across community, cultural and commercial operations. This project will replace multiple fragmented systems and processes with a single platform for venue bookings, event management, ticketing and other related capabilities, delivering a more consistent customer experience and a simpler way of working for staff.

You will lead a small cross-functional team, working with business stakeholders, vendors and technical specialists to take the project from the current high-level scope through detailed planning and implementation. This is a hands-on role suited to someone who enjoys working across project management, business analysis and delivery leadership.

In this role, you will lead the delivery of the Attekus implementation from detailed planning through to go-live, working closely with stakeholders, technical SMEs and vendor resources. You will validate requirements, analyse business processes, contribute to solution design and manage project plans, risks, dependencies and governance. You will also oversee testing, implementation and business readiness activities while supporting practical decision-making to keep the project on track.

What you'll bring

You will have experience leading end-to-end SaaS or business application implementations, supported by strong project management and business analysis skills. You are comfortable working with vendors, business stakeholders and cross-functional teams and can confidently move between planning, requirements gathering, testing, change impacts and implementation activities. Your sound judgement, strong communication skills and a pragmatic, hands-on approach to delivery will also set you up well for success in our team.

Life at City of Newcastle (CN)

You’ll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region. You’ll chip away at ambitious plans with a talented, passionate crew alongside you, shaping the very fabric of our community. Showing up for neighbours not shareholders.

Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community. You’ll add value in the moments that matter. From librarians to lifeguards, in a range of iconic places, we achieve a better Newcastle together.

Whether we're planning to host major events, providing essential services or supporting creative artists, it's what we do when the cameras aren't rolling that matters most. You’ll do meaningful work and do it sustainably as you take ideas from plan to play, in your own backyard.

With hundreds of different roles, each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision. With natural assets and a focus on the environment, co-create a sustainable region with us.

At CN, we value our employees, and their wellbeing takes priority. We encourage employees to make time for what's important and provide the benefits to enable a work-life balance that allows us to enjoy the city we shape.

Benefits include:

• 35-hour working week with flexible/hybrid work arrangements/model as well as an optional 9-day fortnight
• 4 weeks of annual leave, 3 weeks of personal leave, plus 2 additional paid public holidays
• 17.5% annual leave loading yearly payment
• Paid parental leave for primary carers
• Industry leading employment conditions
• Corporate Fitness program from as little as $18.00 per fortnight
• Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
• Annual performance development plans and ongoing training and development opportunities
• Leading the CN Way leadership program
• Inclusion, Diversity & Equity (IDE) employee networks and initiatives
• Access to Health & Wellbeing programs including an Onsite Physiotherapist and Psychology, Yoga and Mental Health Ambassador Groups

We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People with diverse lived experiences (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers, and veterans) are encouraged to apply.

Don't just work for the city, co-create it. Join and expand your career at the City of Newcastle.