At a Glance
- Tasks: Enhance customer complaint resolution and improve service quality for the community.
- Company: Local government agency dedicated to positive community outcomes.
- Benefits: Meaningful work, career development, and a chance to make a difference.
- Other info: Opportunity to contribute to community well-being and personal growth.
- Why this job: Join a purpose-driven team shaping Melbourne's future and enhancing customer experiences.
- Qualifications: Strong analytical and communication skills with a background in customer service.
The predicted salary is between 47250 - 57750 $ per year.
A local government agency is seeking a Customer Advocacy and Complaints Officer to enhance the resolution of customer complaints and improve service quality.
This role involves supporting the Customer Experience branch, managing complaints effectively, and providing tools for better complaint handling.
The ideal candidate will have strong analytical and communication skills, and a background in customer service.
Join a purpose-driven team contributing to positive outcomes for the community and shaping the future of Melbourne.
Customer Advocacy & Complaints Specialist in Melbourne employer: City of Melbourne
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