A local government organization in South Australia seeks a Customer Experience Training and Quality Officer to enhance customer service quality across its operations. The successful candidate will be responsible for training frontline teams, monitoring service interactions, and supporting a customer-first culture. Ideal applicants will have experience in coaching and quality monitoring, alongside qualifications in relevant fields. This full-time, fixed term role offers a salary of $94,868 annually plus super, with applications due by 9am, Monday 2 February 2026.
Customer Experience Training & Quality Lead in Adelaide employer: City of Charles Sturt
The City of Charles Sturt is an exceptional employer, dedicated to fostering a diverse and inclusive workplace that reflects the vibrant community it serves. With a strong commitment to employee growth and a supportive work culture, you will have the opportunity to make a meaningful impact on urban forestry while collaborating with passionate colleagues. Enjoy competitive benefits, a focus on work-life balance, and the chance to contribute to a greener, healthier city for all.
