City of Casey is seeking a CX Design Researcher to shape customer experiences across service areas. You'll uncover insights, map journeys and bring customer stories to life through engaging visual storytelling, working with the CX Design Lead to prioritise improvements.
You'll conduct qualitative and quantitative research, analyze data and present findings, collaborating with cross-functional teams to align on customer needs and future state concepts.
CX Design Researcher — Shape City Services in Casey employer: City of Casey
The City of Casey is an exceptional employer, offering a supportive and collaborative work culture for Kindergarten Teachers dedicated to fostering inclusive learning environments. With a strong commitment to professional development, generous leave policies, and a focus on community impact, educators can thrive while making a meaningful difference in the lives of children and families in one of Victoria's most diverse cities.
