At a Glance
- Tasks: Greet and assist members, serve food and drinks, and create memorable experiences.
- Company: Join the vibrant team at Club Blacktown, where staff are valued and appreciated.
- Benefits: Competitive pay, 50% food discount, free parking, and ongoing training opportunities.
- Other info: Enjoy a supportive workplace with recognition programs and career progression.
- Why this job: Be part of a fun, dynamic environment with flexible shifts and career growth.
- Qualifications: RSA/RCG required; customer service experience is a plus but not essential.
The predicted salary is between 24.3 - 29.7 $ per hour.
City of Blacktown RSL Club Ltd – Blacktown NSW
CASUAL CUSTOMER SERVICE ATTENDANT – RSA/RCG
Do you want to be part of a team where staff feel they are valued and appreciated? CLUB BLACKTOWN is on the lookout for enthusiastic, customer-focused individuals to join our team as Customer Service Attendants.
About the Role
As a Customer Service Attendant, you’ll be responsible for:
- Greeting and assisting members and guests with warmth and professionalism
- Preparing and serving food and beverages (bar, café, tray service, barista duties)
- Providing service on the gaming floor (pokies, cashier, compliance)
- Delivering positive, safe and memorable experiences to all patrons
- Supporting team members and contributing to a welcoming Club environment
This is a casual position with a variety of shifts available across mornings, days, evenings, late nights, weekends, and public holidays. Flexibility is essential and applicants must be willing to work hours that are in line with our trade requirements.
What We’re Looking For
We want team members who are:
- Customer-focused with excellent communication and people skills
- Positive, reliable, and team-oriented with a can-do attitude
- Well-presented and professional under pressure
- Flexible and willing to work across different roles and shifts
- Able to show initiative, multitask, and problem-solve
Qualifications & Experience
- RSA & RCG (required before commencing)
- Previous hospitality or customer service experience - bar, café, gaming, restaurants, clubs, pubs (desirable but not essential)
- Safe Food Handlers Certificate (advantageous)
- Unrestricted Right to Work in Australia
What We Offer
- Competitive hourly rate with weekend and late-night loading
- 50% staff discount on food across our award-winning restaurants
- Staff reward and recognition program
- Free onsite parking and close to public transport
- Uniform supplied
- Ongoing training and development opportunities (including paid ARCG after 6 months for eligible staff)
- Career progression pathways in a supportive and inclusive workplace
Join Our CLUB BLACKTOWN Team!
Customer Service Attendant in Blacktown employer: City of Blacktown RSL Club Ltd
At CLUB BLACKTOWN, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and appreciated. As a Customer Service Attendant, you'll enjoy competitive pay, flexible shifts, and a generous 50% discount on food at our award-winning restaurants, alongside ongoing training and career progression opportunities. Join us in delivering memorable experiences to our patrons while growing your skills in a vibrant community setting.
Contact Details:
City of Blacktown RSL Club Ltd Recruitment Team
