At a Glance
- Tasks: Support sales operations, manage CRM, and strengthen customer relationships.
- Company: Join City Linemarking, a trusted leader in line marking services across Sydney.
- Benefits: Enjoy professional development, a supportive culture, and a healthy work-life balance.
- Other info: Full-time office role in Norwest, Monday to Friday, 7am-3pm.
- Why this job: Make an impact by driving business growth and closing sales with a dynamic team.
- Qualifications: Organised, proactive, and comfortable with phone communication and CRM systems.
The predicted salary is between 49500 - 60500 $ per year.
City Linemarking is a leading provider of professional line marking, roadmarking and carpark installation services across Sydney and New South Wales. We specialise in delivering high-quality solutions for commercial, industrial, and municipal clients. With a commitment to excellence, safety, and customer satisfaction, we have established ourselves as a trusted linemarking partner in the industry.
We are seeking a proactive and organised Sales & CRM Coordinator to join our team at our Norwest (Hills District) location. This is a full-time position that plays a crucial role in supporting our sales operations and strengthening customer relationships. The Sales & CRM Coordinator will be responsible for a range of clients who we have provided quotations for. This is a hot lead role which is essentially assisting our BDMs with their leads, appointment setting for provided quotations and closing sales on the phone. Maintaining our CRM systems, and supporting the sales team to drive business growth. This role is essential in ensuring seamless communication with clients and the efficient organisation of our live sales pipeline.
Key responsibilities:
- Manage and follow up all assigned tasks and opportunities within the CRM.
- Ensure all sales opportunities have a clear next action and follow-up date.
- Follow up outstanding quotations and enquiries by phone and email, including closing sales.
- Contact existing prospects to identify upcoming projects and opportunities.
- Book qualified appointments for the BDM and Sales Manager.
- Follow up appointments and ensure meetings are confirmed.
- Progress opportunities through each stage of the sales pipeline.
- Assist with closing sales by maintaining regular contact with prospects.
- Identify opportunities that require Sales Manager or BDM involvement.
- Send professional sales, introduction and follow-up email campaigns.
- Maintain accurate client and project information within the CRM.
- Ensure no quote, enquiry or sales opportunity becomes inactive without a documented reason.
- Record all calls, emails, appointments and outcomes in the CRM.
- Provide regular updates on outstanding opportunities and follow-ups.
- Reactivate dormant clients and previous enquiries.
- Assist in maintaining a clean, accurate and up-to-date sales database.
The Person We're Looking For:
- Highly organised and extremely good at following up quotations.
- Comfortable making outbound phone calls to clients who have engaged us.
- Confident communicating with businesses and decision-makers.
- Persistent in closing leads.
- Comfortable working to KPIs.
- Strong with CRM systems and Microsoft Office.
- Excellent at managing multiple tasks.
- Commercially minded and motivated by results.
- Able to identify when an opportunity is ready to be closed.
- Proactive — someone who doesn't need to be reminded what needs to be done.
- Professional and confident in email and phone communication.
What we offer:
At City Linemarking, we value our employees and are committed to creating a supportive and rewarding work environment. We offer support, opportunities for professional development, and a collaborative team culture. You will have the chance to develop your sales and CRM expertise whilst working with a dedicated team. We provide a healthy work-life balance and a workplace where your contributions are recognised and appreciated. Additionally, we offer ongoing training to support your career growth within the organisation.
Our office hours are 7am-3pm. This is an office-based role in Norwest, 5 days per week Monday - Friday. This is not a hybrid role.
Sales & CRM Coordinator in Sydney employer: City Line Marking
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