City Fertility is hiring Patient Concierges at the Fountain Gate Health Hub for part-time or casual roles. You will be the first friendly face for patients, handling check-ins, inquiries and directing people to the right service with discretion.
This role requires excellent communication, a customer-service focus and the ability to manage bookings, payments, and front-of-house operations in a confidential, caring IVF environment.
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Part-Time Patient Concierge — Evening/Weekend Front Desk in Melbourne employer: City Fertility
City Fertility is an exceptional employer that prioritises a people-centred approach, fostering a supportive and inclusive work culture where compassion and quality care are paramount. As a Patient Services Team Leader, you will have the opportunity to lead a dedicated team, enhance patient experiences, and access ongoing professional development, all while being part of a global network renowned for its expertise in fertility services. Join us to make a meaningful impact in the lives of patients and families across our national clinics.
