Customer Care Specialist – Helpdesk (6-Month FT)

Customer Care Specialist – Helpdesk (6-Month FT)

Temporary 37800 - 46200 $ / year (est.) On-site
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At a Glance

  • Tasks: Handle customer calls, resolve issues, and ensure accurate data capture.
  • Company: Join City FM Australia, supporting Coles in a dynamic environment.
  • Benefits: On-site parking, learning opportunities, and a full-time contract.
  • Other info: Enjoy a rotating roster with Monday to Friday shifts.
  • Why this job: Be part of a professional team and enhance your customer service skills.
  • Qualifications: Strong communication skills and ability to work in a fast-paced setting.

The predicted salary is between 37800 - 46200 $ per year.

City FM Australia is seeking a dedicated Customer Service Representative to join our team and support Coles in a fast-paced environment.

The role involves handling a high volume of calls, resolving issues, and ensuring data is captured accurately to meet KPI targets.

You will join a professional team in a full-time fixed-term 6-month contract, with a rotating 7am–7pm roster, Monday to Friday.

On-site parking and learning opportunities are provided.

Customer Care Specialist – Helpdesk (6-Month FT) employer: City Facilities Management Ltd.

As a Technical Data Steward with us in Melbourne, you'll join a dynamic team that values innovation and collaboration. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and professional development. Enjoy the unique advantage of working in a vibrant city known for its diverse community and strong focus on data governance, ensuring your contributions have a meaningful impact.

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Contact Details:

City Facilities Management Ltd. Recruitment Team

We think you need these skills to ace Customer Care Specialist – Helpdesk (6-Month FT)

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Teamwork
Flexibility