Since opening our first store in Brisbane in 1985, City Beach has grown into one of Australia’s leading lifestyle and fashion retailers, with stores across the country and a thriving online presence.
We bring together the latest trends and some of the world’s biggest brands across surf, skate, streetwear and fashion. Behind the scenes, our Brisbane-based Head Office, Distribution Centre and Retail teams work together to deliver an exciting shopping experience for our customers.
At City Beach, our people are at the heart of everything we do. We believe in employing people who live and breathe the City Beach lifestyle, bringing individuality, authenticity, teamwork and a passion for what they do.
For our team, City Beach is more than just a job – it’s an opportunity to be part of a culture, grow your career and make an impact.
Position
The People Analyst is responsible for managing and optimising City Beach’s people systems and reporting suite. Reporting to the People & Culture Manager, this role ensures the accuracy and integrity of people data, drives system improvements, and provides ongoing system support to the team. The People Analyst also develops, and analyses people reports and dashboards to deliver insights that support informed decision-making, highlight trends, and contribute to continuous improvement across the People & Culture function.
Key Responsibilities
- Generate and analyse people reports and dashboards covering demographics, compliance, safety, ER/IR, talent, and turnover metrics to support data-driven decision making.
- Communicate key people insights and trends to the People & Culture and broader Leadership Teams.
- Develop and maintain dashboards and reporting tools for ongoing visibility of people data and metrics.
- Partner with Tanda optimise and maintain people systems, reviewing new releases, recommending enhancements, and implementing updates.
- Develop and implement new system processes to drive efficiency, reduce manual work, and improve user experience.
- Administer, evaluate and provide support for all people systems, ensuring data accuracy and system compliance.
- Collaborate with the People Services Lead to manage the JIRA People Systems Helpdesk and ensure team member queries are resolved in a timely manner.
- Maintain accurate and up-to-date system training guides and process documentation in line with system changes.
- Partner with the IT Infrastructure Team to ensure seamless integration of people systems within the broader City Beach tech stack.
- Conduct team member engagement surveys and feedback forums, providing analysis and recommendations to improve engagement and retention.
- Test, troubleshoot and document system upgrades, patches and releases to ensure smooth functionality.
- Reconcile and validate data across systems to maintain accuracy, compliance and reporting integrity.
- Translate complex data into clear, actionable insights for business leaders and operational teams.
- Identify workforce risks, inefficiencies and opportunities for optimisation through data analysis.
- Provide technical guidance, user support and training for system functionality, access and permissions.
- Support broader People & Culture projects and continuous improvement initiatives as directed.
Skills & Experience
- Minimum 2 years' experience working with HRIS or HR Management systems such as Tanda, WorkJam, Workday, UKG or SAP in an Analyst or System Administrator capacity.
- Strong data and reporting skills with proficiency in Excel, Power Query and Power BI.
- Experience documenting processes, conducting testing and performing system audits.
- Understanding of key People & Culture functions and drivers.
- Excellent communication and stakeholder management skills across all levels of the business.
- Strong analytical mindset with critical thinking and problem-solving capability.
- High attention to detail with a focus on accuracy and process improvement.
- Ability to manage multiple priorities and work collaboratively in a fast-paced environment.
- Working knowledge of Australian Modern Awards and compliance frameworks (e.g. GRIA, Storage, Clerks).
Why Join Us
- Work from home 1 day per week.
- 40% team member discount for you, your friends and family to access.
- Access to our Beach Benefits Program where we have partnered with industry leaders to bring our team members discounts on products and memberships to keep you healthy on all fronts.
- Access to Psych Health our Employee Assistance Program.
- Prezzee Gift Cards for major milestones and yearly anniversary celebrations.
- Weekly shared morning tea to celebrate team member milestones.
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People Analyst in Brisbane employer: City Beach
As a Product Developer at our company, you'll thrive in a vibrant work culture that values collaboration and creativity, with regular social events like Friday drinks and team celebrations fostering strong relationships. We offer excellent employee growth opportunities, including access to industry discounts and wellness programs, ensuring you not only excel in your role but also enjoy a fulfilling work-life balance. Join us in a dynamic retail environment where your contributions directly impact our seasonal product lines and supplier partnerships.
