Citrus Group in West Ryde is seeking a Customer Service Agent to handle security-related calls and act as the first point of contact for urgent situations. You will monitor alarms, respond to critical events, and liaise with customers, site contacts, guards, and emergency services to coordinate rapid responses.
The role requires clear communication, strong rapport with clients, and the ability to handle high volumes in a time-sensitive environment.
Security Incident Response Agent (Customer Support) in Ryde employer: Citrus Group
Citrus Group is an exceptional employer, renowned for its empowering and collaborative work culture that prioritises genuine partnerships. As a Recruitment Consultant, you'll enjoy meaningful career growth opportunities while working in a supportive environment with stunning views of the Opera House and Harbour. Join us to be part of a team that values quality over traditional KPIs, ensuring your contributions are recognised and impactful.
