Citation Group is hiring for a Customer Success role focused on high-volume client retention and revenue growth across our brands. You will own a portfolio of volume customers, proactively engaging them to retain, upsell, and manage cancellations with empathy.
You'll collaborate with internal teams to deliver value at scale, build outreach cadences, and contribute to a high-trust culture. Hybrid work across Sydney, Melbourne, or Brisbane with a couple of days in the office.
High-Volume Customer Success Specialist in Sydney employer: Citation Group ??
At Citation HR, we pride ourselves on being an Employer of Choice, offering a dynamic and collaborative work environment that fosters professional growth and development. Our commitment to employee recognition and diverse career pathways ensures that you will not only enhance your technical skills but also build invaluable client relationship management expertise. Join us in our fast-paced, innovative culture where your contributions are valued and your career aspirations can flourish.
