Services Sales Lead

Services Sales Lead

Full-Time 121500 - 148500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Drive services-led growth and network transformation across the ANZ market.
  • Company: Ciena, a global leader in high-speed connectivity with a people-first culture.
  • Benefits: Flexible work environment, focus on well-being, and opportunities for individual growth.
  • Other info: Join a diverse team committed to respect, value, and inclusion.
  • Why this job: Make a real impact in technology while collaborating with industry leaders.
  • Qualifications: Bachelor’s degree and 9+ years in professional services sales within telecommunications.

The predicted salary is between 121500 - 148500 $ per year.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach.

Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging.

We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Drive services-led growth across the ANZ market by identifying and developing network transformation opportunities with telecommunications service providers, managed service providers, and large network operators.

This role contributes to customer modernization initiatives by aligning professional services solutions with evolving network and infrastructure requirements.

Success is achieved through customer engagement, cross-functional collaboration, and disciplined sales execution.

How you will make an impact

Drive professional services sales opportunities across the ANZ region focused on network transformation and modernization initiatives.

Build and maintain relationships with senior business stakeholders, technical decision-makers, and customer leadership teams.

Identify, qualify, and develop opportunities within telecommunications service providers, managed service providers, and enterprise customers.

Contribute to customer network transformation initiatives by aligning services solutions with evolving network requirements, including AI infrastructure programs.

Collaborate with Account Directors, Sales Engineering, Regional Leadership, Product Line Management, Commercial, Finance, Legal, and Delivery teams to develop customer solutions.

Develop value propositions, commercial positioning, proposals, and customer-facing solution strategies.

Maintain opportunity forecasting, pipeline management, and account growth plans to achieve assigned sales objectives.

The must haves

  • Education: Bachelor’s degree in Engineering, Telecommunications, Computer Science, Business, or a related discipline, or equivalent experience.
  • Experience: 9+ years of professional services sales experience within telecommunications, networking, or technology sectors.
  • Experience: 5+ years of quota-carrying sales experience with achievement of assigned sales targets.
  • Experience managing and closing complex services opportunities with telecommunications service providers, managed service providers, or enterprise customers.
  • Application of optical networking technologies, routing, switching, and telecommunications architectures.
  • Experience engaging senior business stakeholders and technical decision-makers.
  • Experience developing and positioning network transformation solutions supporting modernization and AI-driven infrastructure initiatives.

Nice to haves

  • Experience participating in commercial discussions, proposal development, and deal structuring activities.
  • Experience in a Sales Engineering, Solutions Engineering, or Technical Consulting capacity.
  • Experience selling services associated with network transformation, automation, cloud, AI infrastructure, or managed services programs.
  • Familiarity with ANZ telecommunications market dynamics and key service provider accounts.
  • Experience working within matrixed global organizations and cross-functional teams.
  • Executive presence and customer-facing credibility.
  • Ability to operate across technical, commercial, and customer discussions.

PS: As part of our growth plan for the year, we’ve begun building a pipeline of suitable candidates while we await confirmation of the hiring budget for FY27-Q1

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.

Ciena values the diversity of its workforce and respects its employees as individuals.

We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Dig deeper into who we are, what we do, and what you can expect as a member of our team.

Meet the people who are shaping the future of communication and explore the culture we’ve built together at Ciena Life.

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Services Sales Lead employer: Ciena Corporation

Ciena Corporation is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those looking to make a significant impact in the telecom industry. With a focus on employee growth, we offer comprehensive training programs and career advancement opportunities, all while providing the flexibility of remote work from Melbourne. Join us to be part of a team that values your expertise and encourages you to thrive in a dynamic environment.

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Contact Details:

Ciena Corporation Recruitment Team

We think you need these skills to ace Services Sales Lead

Professional Services Sales
Telecommunications Knowledge
Network Transformation
Customer Engagement
Cross-Functional Collaboration
Sales Execution
Relationship Building