Ciena Corporation is seeking a Customer Technical Advocate in Australia to strengthen customer relationships by acting as the primary technical liaison throughout the customer lifecycle.
You will collaborate with Sales, Operations, and engineering teams to deliver onboarding, manage escalations, and drive service excellence. The role focuses on proactive engagement, technical leadership, and improving operational outcomes for customers.
Customer Tech Advocate: Network & Service Excellence employer: Ciena Corporation
Ciena Corporation is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those looking to make a significant impact in the telecom industry. With a focus on employee growth, we offer comprehensive training programs and career advancement opportunities, all while providing the flexibility of remote work from Melbourne. Join us to be part of a team that values your expertise and encourages you to thrive in a dynamic environment.
