At a Glance
- Tasks: Detect and investigate campaign risks to ensure integrity on our crowdfunding platform.
- Company: Join Chuffed.org, a leading global crowdfunding platform for social justice movements.
- Benefits: Competitive salary, remote work, and the chance to make a real impact.
- Other info: Be part of a passionate team in a fully remote, inclusive environment.
- Why this job: Use your skills to support vital social justice causes and protect communities.
- Qualifications: 3-5 years in fraud, risk, or trust & safety roles with strong analytical skills.
The predicted salary is between 135000 - 150000 $ per year.
Chuffed.org is a global crowdfunding platform powering the world's biggest social justice movements. We've helped raise over $200M across 35,000 campaigns in 23 countries — and we're just getting started. In the last year we've grown 3x and become the go-to platform for activists and organisations in two of the biggest social justice movements of our times; Palestine and climate justice. We're now hiring a Risk Analyst to help our Trust and Safety function make Chuffed the most trusted crowdfunding platform globally.
Your primary function is to ensure the integrity of campaigns on Chuffed. This involves three functions:
- Detecting campaigns that present risk signals
- Investigating campaigns to ensure compliance with our requirements
- Systematizing learnings into new detection and investigation protocols
Responsibilities
- Detect campaign risks: Conduct reviews of new fundraising campaigns to identify potential upcoming risks
- Monitor existing fundraising campaigns for risk signals
- Monitor donation pattern models to flag potential emergent risks
- Investigate flagged campaigns: Review and analyze community complaints regarding potential fraudulent activity
- Provide empathetic email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity
- Systematize learnings: Continuously improve the automated detection systems and processes
- Provide feedback and improvements for our campaign investigation process
- Provide input and feedback into product improvements to manage risk on the platform
Requirements
- You've got solid experience (3-5+ years) in a fraud, risk, trust & safety, or payments role
- You have experience or familiarity with customer due diligence, AML/CTF/ KYC regulations
- You have strong analytical or pattern-detection skills with a process-oriented, curious mindset
- You have a high level of empathy, integrity, and professionalism when interacting with customers and team members
Don't Meet Every Requirement? That's ok — we're not checking boxes here. If you're excited by the mission and think you'd be great in this role, we encourage you to apply.
Benefits
- $130-150K + super
- Do work that matters. Wake up each day knowing that you're using your skills and talent to advance the most pressing social justice movements across the world, and protecting the donors and campaigners behind them.
- Be part of a team that cares. No egos, no politics — just passionate, driven people working together to support world-changing movements
- Work from anywhere in Australia. We're a fully remote team whose focus is on outcomes. We're open to you working how you work best
- Grow fast. We're in a high-growth phase, and you'll be trusted with big ideas, real ownership, and the chance to shape the direction of the platform
- Join a values-aligned workplace. We're building a diverse, inclusive team, and we strongly encourage people from all backgrounds and lived experiences to apply.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Analyst
Industries: IT Services and IT Consulting
Risk Analyst in Canberra employer: Chuffed.org
Chuffed.org is an exceptional employer for those passionate about social justice, offering a unique opportunity to work remotely in Australia while contributing to meaningful causes. With a strong focus on employee growth and a collaborative work culture free from egos and politics, team members are empowered to take ownership of their ideas and drive impactful change. Join a diverse and inclusive team dedicated to making a difference, where your skills will directly support vital movements around the globe.
