At a Glance
- Tasks: Lead the Credit Control team and ensure smooth premium collections across Australia and New Zealand.
- Company: Join a dynamic company focused on financial excellence and teamwork.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Hands-on role with a supportive team and potential for career advancement.
- Why this job: Make a real impact by improving processes and building strong relationships in finance.
- Qualifications: Experience in credit control or accounts receivable and strong leadership skills.
The predicted salary is between 66150 - 80850 $ per year.
About the Role
The Credit Control Team Leader supports the Credit Control Manager in overseeing premium collections across Australia and New Zealand.
You’ll help ensure accurate reporting, timely delivery against deadlines, and strong working relationships with brokers, underwriters, operations, and other key stakeholders.
This is a hands-on role where you’ll lead by example, support the team day to day, and help drive improvements across collections, cash allocation, and issue resolution.
Key Responsibilities
- Support the Credit Control Manager with the day-to-day running of the Accounts Receivable team across local and offshore locations.
- Provide guidance, coaching, and escalation support to team members.
- Oversee collections, query management, and cash application activity to help meet targets.
- Monitor debtor balances, overdue accounts, and KPI performance.
- Review debtor reports and prepare ad hoc reporting to support AR targets and decision-making.
- Build strong partnerships with Operations to resolve issues, improve processes, and support unallocated cash targets.
- Ensure receipts are allocated and cleared in line with policy across receivables and non-receivables bank accounts.
- Deliver accurate daily, monthly, quarterly, regional, and local reporting.
- Produce reporting on unallocated cash, overdue premium, bad debts, cash forecasting, compliance, and regulatory requirements.
- Support system testing, user access, onboarding, leave coverage, and training as needed.
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Credit Control Lead in Sydney employer: Chubb
Chubb is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration within the Cyber and Technology Practice. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that encourages growth and success in the vibrant insurance market. Located in a thriving area, Chubb offers unique advantages such as access to a diverse broker network and the chance to make a significant impact in the industry.