About the Role
This is an opportunity for a casualty claims specialist to join a high-performing team and manage a portfolio of liability claims. You will deliver high-quality outcomes through prompt contact, thorough investigation, accurate reserving and effective resolution, while providing exceptional service to insureds, brokers and other stakeholders.
In this role, you will:
- Manage a portfolio of liability claims in line with Chubb Best Practice Guidelines.
- Investigate claims, assess coverage, identify liability and establish accurate reserves.
- Drive timely resolution through strong judgement, negotiation and clear documentation.
- Work collaboratively with internal teams, external partners and regulators to ensure compliant, high-quality claims handling.
What you’ll bring to the role
- Previous liability claims experience.
- Relevant tertiary or insurance industry qualifications an advantage
- Strong communication, workflow management and customer service skills.
- A collaborative, team-focused approach with solid knowledge of claims processes.
Why Chubb?
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange(NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.
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Casualty Claims Specialist in Melbourne employer: Chubb Insurance
Chubb is an exceptional employer that prioritises diversity and inclusivity, offering a flexible working environment tailored to meet individual needs. Employees benefit from continuous development opportunities, health and wellbeing initiatives, and a supportive culture that values every team member. With a global presence and a commitment to fair practices, Chubb provides a rewarding career path for those looking to thrive in the insurance industry.
