The Langham Hotel Melbourne is seeking an experienced Customer Service professional to join our team as a Guest Service Agent. You will work across check-in/out, enquiries, currency exchange, night audit and call switching, in a dynamic, guest-focused environment.
Responsibilities include providing information on facilities, hours, and costs, anticipating guest needs, and taking reservations outside standard Reservations hours.
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Guest Experience Agent – Luxury Hotel in Melbourne employer: Chuan Spa
Langham Hospitality Group is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee development. Located in the stunning Gold Coast, team members enjoy competitive remuneration, extensive training opportunities, and unique perks such as complimentary meals and hotel stays, all while working in a luxurious environment that inspires creativity and collaboration.
