At a Glance
- Tasks: Manage large loss claims and collaborate with specialists for timely settlements.
- Company: Join CHU, Australia's leading Strata Underwriting agency with a focus on innovation.
- Benefits: Enjoy flexible hybrid work, competitive salary, and extensive health initiatives.
- Other info: Be part of an award-winning team committed to people, planet, and prosperity.
- Why this job: Elevate your career in a supportive, inclusive environment that values growth and innovation.
- Qualifications: 5+ years in property claims handling and strong negotiation skills required.
The predicted salary is between 90000 - 110000 $ per year.
Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture and curiosity for new ideas, innovation and growth.
So many reasons to CHUse CHU! We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence and Technology, Diversity and Inclusion and Environmental Sustainability. A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you're joining an industry leader with a track record for putting our people and our customers first.
Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected.
When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture. To support and reward you, we offer:
- Work where suits you best - we are proud of our leading, inclusive and flexible hybrid work model
- Real connection and interaction - we offer regular Company wide team and ConnecCHUn Days
- Hard work deserves recognition - competitive salary packaging and annual bonus scheme
- Grow your future savings - employer matched superannuation contributions
- Take the stress out of the unexpected – access up to 4 extra flexible paid leave days for life's ups and downs
- Celebrate the joy of parenthood - 18 weeks paid parental leave
- We support your charitable work - access to a paid volunteer day each year
- Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance
- Grow with us - professional development and study assistance and study leave
- Support when you need it most - extensive health and wellbeing initiatives
- Diversify your experience - Work and Travel Adventure Program, Career Breaks
- Family first - CHU are accredited as a Family Inclusive Workplace 2022/28
- You can be you - CHU are recognised as an Inclusive Employer 2025/28 by the Diversity Council Australia
What your new job looks like:
Day to day you will be managing a portfolio of large loss work, using your technical skills and expertise to collaborate with specialists and drive a timely outcome and settlement. The Senior Loss Adjuster will also help to develop the expertise and knowledge of the broader team.
Desired Skills and Experience:
- Prior experience in handling large personal lines and commercial lines losses with exposure up to $500K
- In-depth knowledge of property and construction, conducting thorough and detailed site inspections
- Experience in scoping and estimating large loss exposures
- Ability to prepare accurate, clear, thorough and concise reports in a timely manner to progress claim
- Ability to coordinate with lead adjusters/managers on pending claim files requiring additional investigation
- Prior experience in negotiating settlements with insured in accordance with recommended best practices guidelines and limits of authority
- Provide coaching and mentoring to develop the skill set of the broader team
We'd love to meet you.....Especially if you can talk to us about your:
- Relevant tertiary qualifications or equivalent knowledge
- Minimum of 5 years of property claims handling experience (including strata) / 5 years Loss Adjusting
- Experience with commercial and catastrophe claims
- Research and investigative abilities; negotiating, conflict resolution and persuasive abilities
- Superior verbal and written communication skills, including large-group presentation skills
- A full driver's licence and ability to be mobile with travel.
- AICLA Diploma in Loss Adjusting or qualifications attained through ANZIIF
- Thorough knowledge of commercial and residential construction industries
- Knowledge of property claims law and jurisdictional issues
Our commitment to you:
At the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment. Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future. We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.
We are a 2026 Circle Back Employer - we commit to respond to every application.
Senior Loss Adjuster -VIC in Melbourne employer: CHU
CHU is an exceptional employer that prioritises employee wellbeing and career growth, offering a flexible hybrid work model across five locations in Australia. With a strong focus on technology, diversity, and sustainability, our culture fosters recognition and support, making it an ideal environment for those looking to thrive in the strata claims management field while delivering outstanding customer experiences.
