At a Glance
- Tasks: Manage large loss claims and mentor a supportive team to drive timely outcomes.
- Company: Join an award-winning, inclusive underwriting agency leading in innovation and sustainability.
- Benefits: Flexible work model, competitive salary, bonus schemes, and extensive health initiatives.
- Other info: Enjoy a collaborative culture with opportunities for professional growth and community engagement.
- Why this job: Elevate your career with purpose-driven work and make a real impact in the industry.
- Qualifications: 5+ years in property claims handling and strong negotiation skills required.
Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.
CHU is Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.
As the market leader, we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award 2021-2023 & Claims Team of the Year 2024, plus Excellent in Environment, Social and Governance Change winners for 2024.
When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. To support and reward you, we offer:
- Work where suits you best - we are proud of our leading, inclusive and flexible hybrid work model
- Real connection and interaction - we offer regular Company wide team & ConnecCHUn Days
- Hard work deserves recognition - competitive salary packaging and annual bonus scheme
- Grow your future savings - employer matched superannuation contributions
- Take the stress out of the unexpected - access up to 4 extra flexible paid leave days for life's ups and downs
- Celebrate the joy of parenthood - 18 weeks paid parental leave
- We support your charitable work - access to a paid volunteer day each year
- Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance
- Grow with us - professional development and study assistance and study leave
- Support when you need it most - extensive health and wellbeing initiatives
- Diversify your experience - Work and Travel Adventure Program, Career Breaks
- Family first - CHU are accredited as a Family Inclusive Workplace 2022/28
- You can be you - CHU are recognised as an Inclusive Employer 2025/28 by the Diversity Council Australia
What your new job looks like:
Day to day you will be managing a portfolio of large loss work, using your technical skills and expertise to collaborate with specialists and drive a timely outcome and settlement. The Senior Loss Adjuster will also help to develop the expertise and knowledge of the broader team.
Prior experience in handling large personal lines and commercial lines losses with exposure up to $500K is required, along with in-depth knowledge of property and construction, conducting thorough and detailed site inspections.
We'd love to meet you, especially if you can talk to us about your:
- Relevant tertiary qualifications or equivalent knowledge
- Minimum of 5 years of property claims handling experience (including strata) / 5 years Loss Adjusting
- Experience with commercial and catastrophe claims
- Research and investigative abilities; negotiating, conflict resolution and persuasive abilities
- Superior verbal and written communication skills, including large-group presentation skills
- A full driver's licence and ability to be mobile with travel
- AICLA Diploma in Loss Adjusting or qualifications attained through ANZIIF
- Thorough knowledge of commercial and residential construction industries
- Knowledge of property claims law and jurisdictional issues
At the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment.
We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.
Senior Loss Adjuster – ACT in Canberra employer: CHU Underwriting Agencies
CHU is an exceptional employer that prioritises purpose-driven work and fosters an inclusive culture, making it a fantastic place for Underwriters to thrive. With a strong commitment to employee wellbeing, competitive benefits, and opportunities for professional growth, CHU supports its team members in achieving their career aspirations while maintaining a healthy work-life balance. The hybrid working model and focus on innovation ensure that employees feel connected and valued, contributing to a rewarding and fulfilling work environment.
