Customer Service Coordinator

Customer Service Coordinator

Part-Time 32 - 33 $ / hour (est.) On-site
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At a Glance

  • Tasks: Be the friendly face of our Meal on Wheels team, assisting customers with queries.
  • Company: Join a passionate team dedicated to supporting local communities and making a difference.
  • Benefits: Enjoy competitive pay, salary packaging options, and flexible part-time hours.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Make a real impact by helping seniors and people with disabilities live their best lives.
  • Qualifications: Strong customer service skills, organisational abilities, and computer proficiency required.

The predicted salary is between 32 - 33 $ per hour.

Part-Time (Fixed Term until December) (Weekdays 8.00am - 2.30pm) hourly rate $32.67. Attractive salary packaging options (up to $15,900 per year tax free) and an additional $2,650 for Meals and Entertainment.

We are currently seeking applications for an experienced co-ordinator to join our team in Palmyra. The Administration Support position is the first point of contact for internal and external customer queries. This role will support our Meal on Wheels team to provide excellent customer service to customers both in person and over the phone.

  • A passion for excellence in customer service;
  • Ability to deal with a high volume of phone calls in a professional manner;
  • Excellent organisational skills and an ability to multi-task and meet deadlines;
  • Good communication skills both written and verbal when assisting people who are elderly/frail/with disability;
  • Strong computer proficiency;
  • Experience in using invoicing and client databases;
  • Assisting in other areas as needed, including supporting the kitchen team and delivering meals to our customers if required.

Prerequisites:

  • Current Drivers Licence with no restrictions;
  • Current First Aid Certificate with 12 months or less currency (or willing to apply);
  • NDIS Worker Screening Check (or willingness to apply for one prior to commencing employment).

Chorus is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. Applicants must have the right to live and work in Australia.

We work with communities and alongside people to support them to live the life they choose, with a particular focus on seniors and people living with disability and mental illness. Ultimately, we exist so local communities can thrive.

Customer Service Coordinator employer: Chorus

Chorus is an exceptional employer that fosters a supportive and inclusive work culture, particularly in Palmyra, where you can make a meaningful impact as a Customer Service Coordinator. With attractive salary packaging options and a commitment to employee growth, you will be part of a passionate team dedicated to providing excellent service to our community's seniors and individuals with disabilities. Join us for a rewarding experience that values your contributions and encourages professional development.

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Contact Details:

Chorus Recruitment Team

We think you need these skills to ace Customer Service Coordinator

Customer Service Excellence
Communication Skills
Organisational Skills
Multi-tasking
Professional Phone Etiquette
Computer Proficiency
Invoicing Experience