About us
Choices Flooring Cannon Hill is a leading flooring retailer dedicated to providing customers with high-quality flooring solutions and exceptional service. We specialise in a wide range of flooring options, from traditional to contemporary styles, and pride ourselves on our expert knowledge and customer-focused approach. Our team is passionate about helping customers find the perfect flooring solution for their homes and businesses.
About the role
We are seeking a dynamic and enthusiastic Sales Consultant to join our team at Choices Flooring Cannon Hill in a full-time capacity. Based in Cannon Hill, QLD 4170, this role is pivotal in driving our sales growth and delivering an outstanding customer experience. As a Sales Consultant, you will be the face of our brand, engaging with customers, understanding their flooring needs, and guiding them towards the ideal solutions. This position offers a fantastic opportunity to develop your sales expertise in a thriving retail environment whilst working with quality products and a supportive team.
What you'll be doing
Greeting customers and conducting needs assessments to understand their flooring requirements and preferences
Providing expert product knowledge and recommendations based on customer needs, budget, and style preferences
Presenting flooring samples and demonstrating product features, durability, and benefits
Developing strong customer relationships to encourage repeat business and referrals
Processing sales transactions accurately and efficiently, ensuring customers have a seamless checkout experience
Maintaining an in-depth understanding of current product inventory, pricing, and promotional offerings
Assisting with visual merchandising and ensuring the showroom is presented professionally and attractively
Responding to customer enquiries via phone or email in a timely and professional manner
Collaborating with the team to achieve sales targets and contribute to a positive workplace culture
Identifying upselling and cross-selling opportunities whilst maintaining customer satisfaction
Conduct on-site visits to take accurate measurements and prepare detailed flooring quotes.
Manage customer and stakeholder relationships, ensuring clear communication throughout each project.
Coordinate the end-to-end delivery of flooring projects, from initial consultation and quoting through to installation and final handover.
Oversee project progress, liaise with installers and suppliers, and ensure work is completed to a high standard.
Deliver an exceptional customer experience by ensuring projects run smoothly, efficiently and professionally.
What we're looking for
Proven experience in a retail or sales environment, ideally within the flooring, home improvement, or related industry
Strong communication and interpersonal skills with the ability to build rapport with diverse customers
Demonstrated ability to identify customer needs and provide tailored solutions
Excellent numeracy skills and proficiency with point-of-sale (POS) systems
A genuine passion for products and customer service excellence
The ability to work independently and as part of a team in a fast-paced environment
Strong organisational skills and attention to detail
Reliability and a professional appearance
A valid driver's licence would be advantageous
Enthusiasm for learning about flooring products and industry trends
What we offer
Choices Flooring Cannon Hill is committed to fostering a supportive and inclusive work environment. We offer competitive remuneration, including a base salary and performance-based incentives that reward your sales achievements. You will receive ongoing product training to enhance your expertise and career development opportunities within our growing business. We value work-life balance and provide a flexible approach to scheduling where possible. Our team benefits include staff discounts on our flooring products, a collaborative workplace culture, and the satisfaction of helping customers make informed decisions about one of their most important home investments. We are an equal opportunities employer and welcome applications from all backgrounds.
Apply now
If you are a motivated and customer-focused sales professional ready to make an impact, we would love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience and why you would be an excellent fit for this role.
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Flooring Sales Consultant: Delight Customers in Brisbane employer: Choices Flooring
At Choices Flooring Mackay, we pride ourselves on fostering a supportive and collaborative work environment where our team members can thrive. With competitive salaries, comprehensive benefits, and opportunities for professional development, we ensure that our employees feel valued and empowered in their roles. Join us in Mackay, where you can enjoy a fulfilling career in a vibrant community while working with top-quality materials and tools.
