Education Manager

Chisholm is seeking an experienced Education Manager to join our Hospitality Teaching Department.

BELONGING & INCLUSION

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

ABOUT THE ROLE

The Education Manager (EM1) for Hospitality is accountable for the provision of quality, operational leadership, and support for the business area through the focus and development of strategies and programs that promote the Chisholm Group’s Educational Excellence Framework. This position reports directly to the Manager of Hospitality Business Area and will support in managing and leading the implementation of educational excellence, business growth and opportunities for Hospitality.

The incumbent is a key member of the Hospitality business area and will manage teaching resources and build teacher capability, along with managing projects to implement the Chisholm Education Quality framework that involve managing teacher currency, course validation, course compliance and professional development to create a teaching centre of excellence that uplifts the student learning experience.

Key responsibilities include:

• Coordinate and delegate tasks to the team to deliver operational outcomes including; Teacher Performance, timetabling, resource allocation, teacher loads and student progress.
• Maintain high standards of professional practice and develop co-operative and effective working relationships between all staff and across the Institute, Industry and Employer Network.
• Lead the design, development, delivery and evaluation of innovative, customised, high-quality vocational education and training responses for identified students and clients.
• Improve the quality of teaching and learning through ensuring materials have a student-based approach and adaptive curriculum to secure best outcomes.
• Engage with employers and industry representatives to ensure teaching materials and content meet industry and employer needs and currency.
• Contribute to business development activities including tenders and submissions to support business growth and the Institute’s fee for service goals.
• Work collaboratively with industry to align current and emerging industry needs and facilitate relevant and responsive delivery models that engage learners.
• Manage and support the validation of assessment strategies across all operational areas and maintain a continuous improvement register in accordance with registration standards.
• Coordinate students’ needs including managing student wellbeing responses and responding to feedback / issues either through delegation.

ABOUT YOU

You are a highly motivated individual with well-developed skills in transferring knowledge, including the ability to research, select and use a wide range of learning resources and assessment tools.

Qualifications required for the role:

• Adult Teaching qualification at AQF 5/6 level or higher.
• Certificate IV in Training and Assessment (TAE40122) or qualifications that meet the Standards for RTOs 2025.
• Vocational qualifications relevant to or above the level required and industry currency.
• Registration with relevant professional bodies as required for the teaching discipline.
• A record of Vocational Competency, mapped to Units of Competency engaged to deliver.
• A record of Professional Currency, demonstrating current industry and teaching knowledge.

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education. We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees. At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

WHAT WE OFFER

• An Inclusive work culture.
• Professional Development- continue to grow your career as you nurture your students.
• Networking Opportunities with Industry Partners.
• State of the art facilities on our campuses.
• Free on-site parking as well as locations close to public transport.
• Free Employee Assistance Program- get the support you want. Its confidential.

Important information about your application:

Your application should include: your resume and contact details of three (3) referees.

Please note, appointment to this position is subject to satisfactory completion of Employee Eligibility & Safety Screening requirements including: Verified copies of all qualifications and transcripts as listed on resume, Current & Valid Working with Children Check (Employee and not Volunteer), Verified copy of unrestricted rights to work in Australia, Verified Police Check (position specific).

Let us know if you require any adjustments to the recruitment process so we can support you to present your best self by emailing us at pcsops@chisholm.edu.au.

Applications for this position close at 6pm, Friday, 6 November 2026. Chisholm Institute reserves the right to withdraw an advertised position at any stage. If you have any questions regarding the position or require further information, please contact Avril Switalla, Manager- Hospitality at avril.switalla@chisholm.edu.au.

Find out more about us by visiting us on our Website and social media sites.