AI Governance & Operations Lead

Chisholm Institute of TAFE – Dandenong VIC Full-time (1.0 FTE), Fixed term to 31 August 2028 $99,282 + superannuation

Chisholm is seeking an experienced AI Governance & Operations Lead for our Information & Technology Services team.

BELONGING & INCLUSION

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

ABOUT THE ROLE

• Lead the end-to-end lifecycle of AI and emerging technology initiatives, from discovery and design through to deployment, optimisation, and ongoing support.
• Leadership in maintaining the highest standards of performance, efficiency, and user satisfaction across AI and emerging technology initiatives.
• Work closely with business stakeholders, ITS, and leadership and executive team to ensure that AI and technology solutions are aligned with business objectives and deliver tangible results.
• Contribute to the creation and management of relevant change management processes and governance for the Chisholm technology solution and roadmap.
• Develop and implement governance frameworks to ensure ethical, responsible, and compliant use of AI technologies.
• Foster a collaborative environment, ensuring smooth communication and feedback across departments to achieve the highest service outcomes.
• Maintain a respectful, and safe environment free from violence & aggression, bullying, sexual harassment and discrimination.

ABOUT YOU

You are a highly motivated individual with substantial experience in:

• Technology implementations, with experience including but not limited to expertise in various implementation methodologies, software platforms, and hardware systems and the ability to manage risks and navigate challenges.
• Building, deploying, configuring, supporting and governing Microsoft copilot solutions across M365 and power platform solutions.
• Designing, provisioning and governing power platform environments for copilot agent and solution development in enterprise environment including setting up security roles.
• Automating agent and solution deployments for operational efficiency (CI/CD).
• Supporting Copilot rollout, adoption, or enablement initiatives.

You will have an understanding of Victorian Protective Data Security Framework (VPDSF) and Essential 8 frameworks; developing policies and governance; implementing, monitoring, audit logging, detect issues and risks; Building and integrating AI solutions; develop and execute technology roadmaps; manage budgets, timelines, and vendor relationships; stakeholder management, especially in translating complex technical ideas into business value; excellent communication skills to engage technical and non-technical stakeholders; strong problem-solving, analytical thinking, and decision-making skills and the ability to innovate, learn, and mentor within technology teams.

Qualifications required for the role

• Bachelor’s degree in computer science, Engineering, Data Science, Artificial Intelligence, or a related technical field.
• Microsoft 365 Certified: Copilot & Agent Administration Fundamentals (AB?900).
• Microsoft 365 Certified: Fundamentals / Copilot related certifications.

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education. We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees. At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.

WHAT WE OFFER

• An Inclusive work culture – Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
• Professional Development – continue to grow your career.
• Networking Opportunities with Industrial Partners.
• State of the art facilities on our campuses.
• Free on-site parking as well as locations close to public transport.
• Free Employee Assistance Program – get the support you want. It’s confidential.

Applications for this position close at 9 am Wednesday 4 November 2026. If you have any questions regarding the position or require further information, please contact Divya Kanvathirtha, Systems & Applications Manager at ***************@chisholm.edu.au. We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements, please contact our Belonging & Inclusion Lead by emailing *********@chisholm.edu.au. Chisholm reserves the right to withdraw an advertised position at any stage. Find out more about us by visiting us on our Website and social media sites.