At a Glance
- Tasks: Support program coordination and operational tasks in the Disability Support Program.
- Company: Join a dedicated team at the Department for Child Protection.
- Benefits: Enjoy flexible work options, health perks, and professional growth opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Make a meaningful impact on the lives of children and young people.
- Qualifications: Experience in admin support and strong communication skills required.
The predicted salary is between 62100 - 75900 $ per year.
Full-time temporary vacancy available until 30 June 2027. Work in a collaborative environment that thrives on diligence. Our Keswick team is seeking a Program Support Officer to strengthen program coordination and operational support within the Disability Support Program. This dynamic role is responsible for overseeing service access and waitlists, referral and intake processes and key administrative duties. Your detail-orientated skillset will guide program databases, records management and information systems that facilitate departmental efficiency. These core capabilities will bolster stakeholder engagement and improvement initiatives that generate positive outcomes for children and young people.
In this role, you will:
- Administer high-level program coordination and operational support for teams delivering Disability and Development Program Services
- Manage referral, intake and service access processes in a timely manner
- Examine and resolve complex referral and administrative issues to maintain exemplary service delivery
- Oversee the administration of the Carer Connect Program, including maintenance, reporting requirements and improvement initiatives
- Elevate existing partnerships with an array of stakeholders to guarantee positive client outcomes.
About you:
- You have proven experience in administrative support, client services and records management
- You possess comprehensive knowledge of computer applications to effectively fulfil tasks
- You have exceptional written and verbal communication skills when liaising with key stakeholders
- You are highly organised when verifying the accuracy of information and adhering to strict procedural guidelines
- You can operate within a collaborative environment to deliver services that bolster organisational goals.
Why You’ll Love It Here - DCP Benefits That Matter:
- A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact
- Flexible working options with tailored arrangements to help you balance work and life
- Paid Parental and Partner Leave – additional paid time to support you and your growing family
- Recognition and Growth – we celebrate your achievements and open doors to development across DCP
- Salary Packaging – reduce your taxable income with a range of pre-tax benefits
- Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family
- Wellbeing Support - confidential Employee Assistance Program services for you and your family.
The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.
Contact Us Enquiries to Julie Jensen - Manager, Disability and Development 0467 779 403 julie.jensen2@sa.gov.au
Our workplace reflects the diverse communities we serve, and we welcome applications from people of all backgrounds, experiences, and abilities. This includes women, Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and those from culturally diverse backgrounds. We are committed to fostering an inclusive, safe, and respectful workplace where everyone feels supported. The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Program Support Officer in Adelaide employer: Child Protection
The Department for Child Protection (DCP) is an exceptional employer, offering a collaborative and supportive work environment in Blair Athol, where you can make a meaningful impact on the lives of children and families. With flexible working options, professional development opportunities, and a strong commitment to diversity and inclusion, DCP fosters a culture that values your contributions and supports your growth. Enjoy additional benefits such as paid parental leave, health perks, and a focus on employee wellbeing, making it a rewarding place to advance your career in social work.
