At a Glance
- Tasks: Support daily IT operations and improve enterprise applications in a dynamic environment.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Fluent Mandarin and English communication skills are required; great career advancement potential.
- Why this job: Make a real impact by enhancing IT systems and supporting exciting projects.
- Qualifications: Experience in IT operations and Microsoft 365 administration is essential.
The predicted salary is between 49500 - 60500 $ per year.
We are seeking a hands-on IT Systems & Operations Specialist to support daily IT operations and help improve our enterprise applications, Microsoft 365 environment, security and system integrations.
The role combines end-user and business-system support with opportunities to participate in projects and progressively take ownership of technical areas.
Key Responsibilities
- Microsoft 365, Endpoint & Security: Administer Entra ID, Intune, Defender and Purview; maintain identity, device compliance, endpoint security and data protection policies; support device deployment, patching and security incident remediation.
- Enterprise
Applications: Support ERP, CRM, workflow and collaboration systems, including user access, configurations, master data, troubleshooting, upgrades and vendor coordination.
- IT Projects & Integration: Assist with requirements, solution evaluation, testing, deployment and post-implementation support; coordinate with stakeholders and vendors; support data interfaces and business-process automation.
- IT Operations & Improvement: Provide hands-on end-user support, investigate recurring issues, maintain technical documentation and improve service quality through standardisation, automation and appropriate AI-enabled tools.
Qualifications & Essential Skills
- Practical experience in enterprise IT operations, systems administration or a comparable technical support role.
- Working knowledge of Microsoft 365 administration, especially Entra ID, Intune and Defender, including endpoint management, access controls and security policies.
- Experience supporting ERP, CRM or other enterprise business applications, with strong troubleshooting and problem-solving skills.
- Proactive, accountable and comfortable working with business users, technical teams and external vendors.
- Fluent Mandarin Chinese communication and writing skills are required, with the ability to conduct business discussions and prepare clear written communications in Chinese; effective English communication skills are also required.
- Automotive industry or multi-brand business experience; exposure to Pentana, SAP or other ERP platforms.
- System integration, scripting, workflow automation, data management, Power Automate or AI-assisted tools.
- IT infrastructure, cloud services, cybersecurity governance, ISO 27001 or Australian Essential Eight; independent IT project delivery.
Strong ownership, practical problem-solving, adaptability, collaboration and a willingness to learn.
The successful candidate can grow into ownership of Microsoft 365 security, enterprise applications, integrations, infrastructure or project delivery as business needs evolve.
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IT System & Operation Specialist in Sydney employer: Chery
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