At a Glance
- Tasks: Provide tech support, troubleshoot issues, and maintain IT systems.
- Company: Join a leading automotive company with a focus on innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Work in a collaborative environment with a chance to learn and grow.
- Why this job: Be the go-to tech guru and make a difference in a dynamic team.
- Qualifications: Experience in IT support and knowledge of Microsoft 365 and Azure.
The predicted salary is between 57150 - 69850 $ per year.
Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues.
Install, configure, and maintain computer systems, laptops, printers, and other peripherals.
Administer and support Pentana MDS, Microsoft 365, and other relevant IT applications.
Collaborate with vendors and internal teams to resolve technical issues promptly.
Manage user accounts and access permissions in all Chery systems.
Monitor, maintain and update cyber security relevant policies via Microsoft Intune and other security applications.
Monitor and maintain the health of IT systems, ensuring optimal performance and security.
Assist in the planning and execution of IT projects, upgrades, and migrations.
Create and update documentation for IT processes, procedures, and configurations.
Provide IT training and support to non-technical staff members.
Skill and experience
Proven experience as an IT Support Specialist or similar role.
Solid knowledge of Microsoft 365 administration, Azure Entra, and cloud infrastructure with Azure or AWS platform
- Basic network maintenance and support skills
- Knowledge and experience with Pentana MDS, SAP and CRM system
Knowledge and experience with Microsoft Intune and cyber security. Experience working with Essential 8 practice is preferred.
Fluent in Mandarin (spoken and written) is preferred.
Strong troubleshooting and problem-solving skills.
Familiarity with automotive industry-specific applications and systems is a plus.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Detail-oriented with strong organizational and multitasking abilities.
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IT Support Specialist in Sydney employer: Chery
Join a dynamic and fast-growing automotive brand as a Warranty Specialist, where you will be part of a supportive and collaborative aftersales team. With a strong focus on employee growth and development, this role offers real opportunities to advance your career while gaining valuable exposure to OEM-level warranty operations. Enjoy a positive work culture that values detail-oriented individuals who thrive in a solutions-focused environment.
