Customer Experience & Loyalty Programs Specialist

Customer Experience & Loyalty Programs Specialist

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Create and manage exciting customer loyalty programs to enhance brand engagement.
  • Company: Join Chery South Africa, a dynamic automotive brand focused on customer experience.
  • Benefits: Enjoy competitive pay, growth opportunities, and a vibrant work culture.
  • Other info: Be part of a forward-thinking team with a focus on innovation.
  • Why this job: Make a real difference in customer loyalty and drive brand success.
  • Qualifications: Experience in customer service and a passion for building relationships.

The predicted salary is between 47250 - 57750 $ per year.

Chery South Africa is seeking a Customer Experience Specialist to develop and manage a customer loyalty programme across the Chery brand.

You will drive lifetime value, evaluate performance, and recommend promotions to boost member engagement and ROI.

You will plan customer events, support brand initiatives, recruit new customers and ambassadors, and maintain thorough records of interactions while coordinating with brand and aftersales to shape long-term strategies.

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Customer Experience & Loyalty Programs Specialist employer: Chery South Africa

Chery is an exceptional employer that values innovation and customer engagement, making it an ideal place for a Customer Experience Specialist. With a strong focus on employee growth and development, we offer a dynamic work culture that encourages creativity and collaboration, alongside competitive benefits and opportunities to lead exciting customer events. Located at our Head Office, you will be part of a passionate team dedicated to enhancing customer loyalty and driving brand success.

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Contact Details:

Chery South Africa Recruitment Team

We think you need these skills to ace Customer Experience & Loyalty Programs Specialist

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Team Collaboration
Customer Relationship Management