At a Glance
- Tasks: Lead a dynamic customer service team and enhance the customer experience.
- Company: Join Chervon Australia, a leader in innovative solutions.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Collaborate with various departments for continuous improvement.
- Why this job: Make a real difference by elevating customer satisfaction and coaching your team.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
Chervon Australia Pty Ltd in Rowville, Melbourne is seeking a Customer Service Team Leader to guide the day-to-day operations of our Australian/New Zealand support team, coaching staff and ensuring timely, accurate, professional responses to customers.
You will collaborate with Sales, Finance, Supply Chain and service partners, own escalations, monitor KPIs, and drive continuous improvement of processes to lift customer satisfaction.
Customer Service Team Lead: Elevate Experience & Coaching in Melbourne employer: Chervon Australia Pty Ltd
Chervon Australia Pty Ltd offers a dynamic work environment where employees can develop their skills and advance their careers. The company emphasizes teamwork and continuous improvement, providing opportunities for coaching and professional growth. With a focus on delivering exceptional customer service, employees are encouraged to take ownership of their roles and contribute to enhancing customer satisfaction.
