At CHEP, we help move more goods, to more people, in more places than any other organisation on earth. Through our sustainable, share-and-reuse model, we work with the world's leading brands to deliver smarter, safer and more efficient supply chains.
We're looking for a hands-on, people-focused Service Centre Manager to lead our Altona plant operation- driving performance across safety, service, quality and cost.
The Opportunity
Reporting to the Regional Operations Director - VIC, TAS & SA, you'll take ownership of a high-volume, multi-shift production site, leading a workforce of 60+ employees. This is a role for a practical, well-rounded leader who can balance frontline engagement with operational strategy and continuous improvement.
Key Responsibilities
- Lead and embed a strong Zero Harm safety culture across the site
- Manage and develop a large, multi-shift workforce
- Deliver operational performance across safety, quality, service and cost
- Drive continuous improvement initiatives and best practice processes
- Partner closely with customers, sales and internal stakeholders
- Manage budgets, production planning and cost control
- Lead employee relations, engagement and workforce planning
- Ensure compliance with all safety, environmental and legislative standards
- Support capital investment planning and equipment optimisation
About You
You're a hands-on operations leader who thrives in fast-paced industrial environments and knows how to get the best out of people and processes.
You will bring:
- A trade qualification or engineering background (highly regarded)
- Proven experience managing multi-shift operations in manufacturing, logistics or similar
- Leadership experience with large, diverse teams (50+ employees)
- Strong people leadership capability, including IR/ER exposure
- Commercial understanding of budgets, forecasting and cost management
- An all-rounder mindset - comfortable on the floor, in the office, and influencing stakeholders
- Strong communication and stakeholder engagement skills
Why Join CHEP?
- Work for a global leader in supply chain solutions with a strong sustainability focus
- Lead a critical, high-impact operation in a key Melbourne site
- Be part of a culture built on safety, respect and continuous improvement
- Access real opportunities for career growth and development
Site Manager employer: CHEP
At CHEP Australia, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to thrive. As an Afternoon Shift Supervisor in Direk, you'll not only enjoy competitive pay and benefits but also have access to tailored career growth opportunities and structured training programs. Join us to make a meaningful impact while working in a diverse environment that values innovation and collaboration.
