At a Glance
- Tasks: Optimise customer service platforms using AI and self-service tools.
- Company: Join Sigma Healthcare, a leader in innovative healthcare solutions.
- Benefits: Enjoy hybrid work, annual salary reviews, and a supportive environment.
- Other info: Great opportunities for personal and professional growth.
- Why this job: Make a real difference in customer experiences with cutting-edge technology.
- Qualifications: Experience in customer service systems and a passion for automation.
The predicted salary is between 63000 - 77000 $ per year.
Sigma Healthcare, Preston, Australia, seeks a Customer Service Systems Analyst to optimise customer service platforms, including chatbot, AI and self‑service tools. You will work with Customer Service and other stakeholders to ensure reliable systems aligned with business needs and to improve automation and the customer journey.
The role offers a hybrid work arrangement with one day per week from home and a supportive, development‑focused environment, plus benefits such as annual salary reviews.
Customer Experience Systems Analyst: AI & Self-Service in Preston employer: Chemist Warehouse
At Chemist Warehouse Armadale, we pride ourselves on being a friendly and supportive employer that values our employees' growth and well-being. With attractive staff discounts, ongoing training, and a commitment to professional development, we create an environment where passionate pharmacists can thrive while delivering exceptional patient care. Join our family business and be part of Australia's largest retail pharmacy group, where your contributions truly matter.
