Chemist Warehouse is seeking a Customer Service Systems Analyst to optimise customer service platforms, including chatbot and self-service tools, ensuring reliability and alignment with business needs.
You will work with stakeholders to analyse system performance, drive automation, and improve the overall customer journey, with emphasis on data-driven improvements and seamless multi-channel support.
Customer Experience Systems Analyst: AI & Chatbot Focus in Melbourne employer: Chemist Warehouse
At Chemist Warehouse Armadale, we pride ourselves on being a friendly and supportive employer that values our employees' growth and well-being. With attractive staff discounts, ongoing training, and a commitment to professional development, we create an environment where passionate pharmacists can thrive while delivering exceptional patient care. Join our family business and be part of Australia's largest retail pharmacy group, where your contributions truly matter.
