At a Glance
- Tasks: Dive deep into our SaaS product and create clear, structured documentation.
- Company: Join CheckWorkRights, a trusted leader in background checking and compliance.
- Benefits: Enjoy a competitive salary, fully remote work, and a supportive team culture.
- Other info: Be part of a small, passionate team with great career growth opportunities.
- Why this job: Make an impact by simplifying complex concepts for users and teams.
- Qualifications: Experience in documenting SaaS products and a flair for clear communication.
The predicted salary is between 47250 - 57750 $ per year.
Overview
Technical Writer / Product Evangelist (Saa S) – Check Work Rights (CWR) is a leading Australian Saa S that has spent the last decade building a reputation as a trusted partner in the background checking and compliance space.
We’re looking for someone to join our team who can go deep into our Saa S product — learning every feature inside and out — and to turn that knowledge into clear, structured documentation that empowers both our customers and our team.
We’re a team of passionate problem-solvers with a robust and highly-regarded product that serves some of Australia’s largest enterprises.
Our team is small, focused, and collaborative, and every person plays a direct and meaningful role in our success.
- What you’ll do
- Learn every feature and workflow of our product — from high-level use cases to the nuts-and-bolts technical details.
- Produce documentation for two key audiences: External (user guides, FAQs, onboarding materials, release notes, feature explainers) and Internal (technical reference docs, process flows, troubleshooting guides).
- Establish and maintain a clear, scalable documentation framework in Notion (no experience needed — you’ll be expected to master it quickly).
- Ensure all documentation is accurate, accessible, and easy to understand — from non-technical users to advanced power users.
- Work closely with product, engineering, and customer success teams to capture product knowledge as it evolves.
- Advocate for clarity and usability across all product communications — becoming the go-to source of product truth.
- Details of the role
- Full time, permanent position
- Fully remote, work from anywhere in Australia (with an AEST timezone workday)
- Competitive salary dependent on experience
- What we’re looking for
- Proven experience documenting Saa S products (technical or customer-facing)
- A knack for translating complex concepts into simple, clear, and engaging language
- Organised and detail-oriented, with a love of well-structured information
Qualifications
- Entry level
- Job function
- Marketing, Public Relations, and Writing/Editing
- Industries: Software Development
- Referrals increase your chances of interviewing at Check Work Rights (CWR) by 2x
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Technical Writer / Product Evangelist in Melbourne employer: CheckWorkRights (CWR)
CheckWorkRights (CWR) is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to thrive as a Technical Writer / Product Evangelist in the dynamic SaaS industry. With a fully remote setup across Australia, you’ll enjoy the flexibility to work from anywhere while contributing to a product that empowers some of the largest enterprises in the country. The company prioritises employee growth through hands-on experience and encourages a passion for clarity and usability, making it a rewarding place for those seeking meaningful employment.
