At a Glance
- Tasks: Lead technical solutions for clients and support sales with innovative payment integrations.
- Company: Join Checkout.com, powering payments for global giants like eBay and Spotify.
- Benefits: Flexible hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Dynamic environment with a focus on innovation and teamwork.
- Why this job: Make a real impact in fintech while collaborating with talented teams.
- Qualifications: 3-5 years in a technical client-facing role; strong problem-solving skills.
The predicted salary is between 121500 - 148500 $ per year.
Company Description
We're Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
Checkout.com is looking for a founding Solutions Engineer to join our fast-growing team in Sydney to support our clients with integrating our innovative online payments platform. As a Solutions Engineer, you are responsible for providing technical leadership and guidance to our clients throughout the entire sales lifecycle - from initial contact throughout solutioning, integration, and go-live. The ability to solve business and technical requirements through the application of Checkout.com products and solutions is core to the success of the position.
What you will be doing:
- Support the Commercial team to position Checkout.com's products, solutions, and services, and ultimately, help to win deals.
- Understand merchant requirements and technical needs, map this to our APIs and products, create solution designs and internal documentation.
- Run demos, build "show-me" payment flows, create POCs, customize and create presentations.
- Provide thought leadership on all aspects of Payment Performance - Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods, and others.
- Lead all technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won.
- Be a product champion for ANZ leads, liaise with central product leaders on roadmap deliverables, market needs, and prioritization.
- Support BID management team with RFP and RFI responses.
- Enable internal functions, commercial and tech, with market and merchant feedback on product capabilities.
- Champion product change and improvement.
- Being constantly up to date with industry standards, solutions, and market developments.
- Being an expert of Checkout.com's platform and product.
About You:
- Minimum 3-5 years experience as a Sales Engineer / Solutions Architect / Pre-Sales Consultant / Implementation Engineer or TAM.
- Experience working in a technical client-facing role.
- Drives results with a strong commercial focus and proactive approach.
- Able to communicate to both technical (developers, product) and business (payments, finance, c-level) stakeholders.
- Able to thrive in a fast-paced environment.
- Ability to translate technical jargon into layman's terms.
- Problem-solver.
- Able to reproduce, isolate and explain issues using logs, API responses, and tests.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Familiar with API based integration methods, associated best practices, and related tools/frameworks (REST/JSON APIs, Postman).
- Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology.
Nice to have:
- Payments industry exposure with an understanding of the related rules and regulations and payments schemes.
- Understanding of end-to-end payment flow.
- Experience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking, or fraud-risk engines.
- Familiarity with PSD2/PSD3/PSR, FCA, ISO-8583.
- Former engineering, developer, or product manager background.
- Held prior roles in E-commerce industry.
Additional Information
Bring all of you to work. We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed.
Life at Checkout.com: We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Manager, Sales Engineering Solutions – Sydney employer: Checkout
At Checkout.com, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in Sydney. Our commitment to employee growth is evident through our hybrid working model, which promotes flexibility and collaboration, allowing you to thrive while making a meaningful impact in the fintech space. Join us to be part of a team that values ambition, innovation, and the drive to succeed together.
