At a Glance
- Tasks: Lead technical solutions for clients and support sales with innovative payment integrations.
- Company: Join Checkout.com, a fintech leader powering payments for global brands like eBay and Spotify.
- Benefits: Flexible hybrid work model, career growth opportunities, and a supportive team culture.
- Other info: Embrace a dynamic environment where your ambition meets opportunity.
- Why this job: Make an impact in the fast-paced fintech world while collaborating with top talent.
- Qualifications: 3-5 years in a technical client-facing role; strong problem-solving and communication skills.
The predicted salary is between 90000 - 110000 $ per year.
We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
Checkout.com is looking for a founding Solutions Engineer to join our fast-growing team in Sydney to support our clients with integrating our innovative online payments platform. As a Solutions Engineer, you are responsible for providing technical leadership and guidance to our clients throughout the entire sales lifecycle - from initial contact throughout solutioning, integration, and go-live. The ability to solve business and technical requirements through the application of Checkout.com products and solutions is core to the success of the position.
The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform performance targets through personal drive.
What you will be doing:
- Support the Commercial team to position Checkout.com’s products, solutions, and services, and ultimately, help to win deals.
- Understand merchant requirements and technical needs, map this to our APIs and products, create solution designs and internal documentation.
- Run demos, build “show-me” payment flows, create POCs, customize and create presentations.
- Provide thought leadership on all aspects of Payment Performance - Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods, and others.
- Lead all technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won.
- Be a product champion for ANZ leads, liaise with central product leaders on roadmap deliverables, market needs, and prioritization.
- Support BID management team with RFP and RFI responses.
- Enable internal functions, commercial and tech, with market and merchant feedback on product capabilities.
- Being constantly up to date with industry standards, solutions, and market developments.
- Being an expert of Checkout.com’s platform and product.
About You:
- Minimum 3-5 years experience as a Sales Engineer / Solutions Architect / Pre-Sales Consultant / Implementation Engineer or TAM.
- Experience working in a technical client-facing role.
- Drives results with a strong commercial focus and proactive approach.
- Able to communicate to both technical (developers, product) and business (payments, finance, c-level) stakeholders.
- Able to thrive in a fast-paced environment.
- Ability to translate technical jargon into layman’s terms.
- Problem-solver. Able to reproduce, isolate and explain issues using logs, API responses, and tests.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Familiar with API based integration methods, associated best practices, and related tools/frameworks (REST/JSON APIs, Postman).
- Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology.
Nice to have:
- Payments industry exposure with an understanding of the related rules and regulations and payments schemes.
- Understanding of end-to-end payment flow.
- Experience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking, or fraud-risk engines.
- Familiarity with PSD2/PSD3/PSR, FCA, ISO-8583.
- Former engineering, developer, or product manager background.
- Held prior roles in E-commerce industry.
Additional Information:
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Manager, Sales Engineering in Sydney employer: Checkout.com
At Checkout.com, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Sydney office is a hub for talented individuals who thrive in a fast-paced environment, with ample opportunities for personal and professional growth. With a strong emphasis on employee well-being, our hybrid working model ensures flexibility while maintaining a supportive team atmosphere, making it an ideal place for those looking to make a meaningful impact in the fintech industry.
