At a Glance
- Tasks: Help customers by debugging issues and improving AI-assisted support.
- Company: Join Checkly, a remote-first company focused on innovation.
- Benefits: Enjoy flexible work, competitive pay, and opportunities for growth.
- Other info: Be part of a dynamic team that values collaboration and creativity.
- Why this job: Make a real difference by enhancing customer experience with cutting-edge tools.
- Qualifications: Technical problem-solving skills and strong communication abilities.
The predicted salary is between 49500 - 60500 $ per year.
Checkly is hiring a Support Engineer to help our customers in a remote-first environment.
You'll debug Playwright issues, strengthen AI-assisted support, and turn tickets into product improvements while shaping our documentation and processes.
You'll work with modern tools like Plain, Linear, and Mintlify, handle SSO/SAML setups, and communicate clearly with developers and AI-driven assistants, in a role that balances technical problem solving with exceptional customer service.
Remote AI Support Engineer for DevTools | Async in Perth employer: checkly
Checkly offers a dynamic work environment with an emphasis on asynchronous collaboration across international teams. Employees benefit from transparent pay structures, stock options, and flexible vacation policies, fostering a culture of autonomy and trust. The company is committed to empowering developers and agents in delivering reliable software, providing ample opportunities for professional growth and technical development.
