Checkly is hiring a Support Engineer to help our customers in a remote-first environment. You’ll debug Playwright issues, strengthen AI-assisted support, and turn tickets into product improvements while shaping our documentation and processes.
You’ll work with modern tools like Plain, Linear, and Mintlify, handle SSO/SAML setups, and communicate clearly with developers and AI-driven assistants, in a role that balances technical problem solving with exceptional customer service.
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Remote AI Support Engineer for DevTools | Async in Newcastle employer: checkly
Checkly offers a dynamic work environment with an emphasis on asynchronous collaboration across international teams. Employees benefit from transparent pay structures, stock options, and flexible vacation policies, fostering a culture of autonomy and trust. The company is committed to empowering developers and agents in delivering reliable software, providing ample opportunities for professional growth and technical development.
