We're looking for a Credit Collections Officer to join a supportive finance team. This is a great opportunity for someone who enjoys building customer relationships, takes ownership of their work and thrives in a fast-paced collections environment.
Key responsibilities
- Managing a high-volume customer ledger.
- Contacting customers via phone and email to recover outstanding payments.
- Resolving account queries and payment disputes.
- Maintaining accurate customer records and collection notes.
- Working closely with internal stakeholders to resolve collection issues.
- Minimising bad debts and supporting month-end collection targets.
Location: Macquarie Park
Salary: $75-80k + super
Hybrid: 2 days WFH
About You
- Previous experience in credit collections or accounts receivable.
- Strong communication and negotiation skills.
- Excellent customer service and relationship-building abilities.
- Highly organised with strong attention to detail.
- Comfortable managing a busy workload and working to deadlines.
What's on Offer
- Hybrid working (office and work-from-home flexibility).
- Modern Macquarie Park office, close to public transport.
- Supportive and collaborative finance team.
- Stable, permanent opportunity with career development potential.
- $80,000 + super inc. bonus
Credit Collections Officer in Ryde employer: Charterhouse
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