Metropolitan Memorial Parks (MMP) is seeking a Head of Customer Service to lead a large, multi-site function, delivering high-quality service outcomes and shaping customer experience strategy. The role reports to the Executive Director, Customer Experience & Engagement, driving performance, capability development and improvements across locations.
The successful candidate will balance strategic planning with hands-on leadership, manage the budget, and foster a culture of service excellence,
Director of Customer Service & Experience (Multi‐Site) in Melbourne employer: Charterhouse Partnership
Join a dynamic team of leading Tier 1 and Tier 2 commercial builders in Sydney, where you will have the opportunity to work on landmark projects across various sectors. With a strong focus on employee wellbeing, professional development, and genuine career progression into senior roles, this is an excellent employer that values its people and fosters a supportive work culture. Enjoy the benefits of a long-term pipeline of secured work and the chance to be part of high-profile construction projects that make a real impact.
